ROLE SUMMARY
The Director of UI/UX & Workflow is a strategic leader responsible for shaping the user experience and operational workflows of AI-powered solutions across healthcare initiatives. This role ensures that digital products are intuitive accessible and aligned with the needs of diverse stakeholders across US Commercial Organization. The Director will lead a multidisciplinary team of designers researchers and workflow analysts to deliver seamless human-centered experiences that drive adoption and impact.
Experience Strategy & Design Leadership
Define and execute the UI/UX vision for AI-enabled platforms ensuring alignment with business objectives and user needs.
Lead the creation of design systems interaction models and visual languages that support consistency and scalability.
Champion design thinking and human-centered design methodologies across the AI Accelerator team.
Workflow Optimization & Integration
Analyze and map end-to-end user workflows across clinical commercial and operational domains.
Collaborate with cross-functional teams to design AI solutions that integrate seamlessly into existing processes and systems.
Identify opportunities to streamline workflows reduce friction and enhance productivity through intelligent automation and design.
Team Leadership & Development
Build mentor and manage a high-performing team of UI/UX designers researchers and workflow analysts.
Foster a culture of creativity experimentation and continuous learning.
Establish clear goals KPIs and development plans for team members
Stakeholder Engagement & Co-Creation
Facilitate workshops design sprints and user research sessions with internal and external stakeholders.
Translate complex business and technical requirements into intuitive user experiences.
Advocate for user needs and accessibility in all stages of product development.
Design Governance & Quality Assurance
Implement design review processes usability testing protocols and accessibility standards.
Ensure compliance with healthcare regulations and data privacy laws (e.g. HIPAA GDPR).
Maintain documentation of design decisions user journeys and workflow models.
Innovation & Emerging Trends
Monitor trends in digital health AI interfaces and user experience design.
Explore emerging technologies for potential integration.
Lead pilot initiatives to test new interaction paradigms and design innovations.
BASIC QUALIFICATIONS
Bachelors or Masters degree in Design Human-Computer Interaction Psychology or related field.
10 years of experience in UI/UX design and workflow optimization with 5 years in a leadership role.
Proven experience designing digital health or AI solutions in regulated environments.
Expertise in design tools (e.g. Figma Sketch Adobe XD) and prototyping platforms.
Strong understanding of user research usability testing and accessibility standards.
Experience with agile development product management and cross-functional collaboration.
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers develop and coach others oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
Other Job Details:
Work location: Flexible; 2-3 days onsite/week
Last Day to Apply: December 12 2025
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care providers name address and the type of payments or other value received generally for public disclosure. Subject to further legal review and statutory or regulatory clarification which Pfizer intends to pursue reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse your name address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race color religion sex sexual orientation age gender identity or gender expression national origin disability or veteran status. Pfizer also complies with all applicable national state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
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Required Experience:
Director
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