Senior Technical Product Manager

Ontario - Canada

Monthly Salary: Not Disclosed

Posted on: 17 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

Our team and what well accomplish together

Join our innovative Data Products team at TELUS where were transforming how we leverage customer insights to deliver exceptional experiences across our Employer ecosystems. As part of the Digital Experiences organization were building the next generation of data-driven products that put privacy and consent at the forefront while unlocking powerful value-added team member population clinical insights and business value.

Our team sits at the intersection of data engineering product strategy and customer experience. We work collaboratively across engineering data science privacy legal and business stakeholders to build scalable data products that respect customer privacy while delivering actionable insights. Together well establish TELUS as a leader in ethical data practices and customer-centric product development.

What youll do

Lead the end-to-end product lifecycle for customer insights data products from ideation through launch and optimization
Define product vision strategy and roadmap for data products serving internal stakeholders and external partners
Collaborate with data engineers data scientists and architects to design scalable secure and performant data pipelines and platforms
Champion privacy-first product development by embedding data consent mechanisms into products from the ground up
Design and implement consent management frameworks that comply with privacy regulations (PIPEDA GDPR CCPA) while optimizing for user experience
Build and scale a comprehensive customer insights platform for reseller partners with robust metrics KPIs and analytics capabilities
Design API strategies and data sharing mechanisms that balance insight delivery with privacy protection
Partner with legal privacy and compliance teams to ensure all data collection and usage practices meet regulatory requirements
Establish feedback loops with reseller partners to continuously improve the insights platform
Support and mentor junior team members providing guidance and coaching to drive successful product outcomes

Qualifications

What you bring

7 years of product management experience with at least 3 years in technical product management or data product roles
Proven track record of launching and scaling data products analytics platforms or customer insight solutions
Strong technical foundation with understanding of data architectures APIs databases data pipelines and cloud platforms (GCP AWS or Azure)
Deep knowledge of data privacy regulations (PIPEDA GDPR CCPA) and experience implementing privacy-by-design principles
Experience with consent management platforms and privacy-preserving data practices
Demonstrated ability to work with SQL understand data models and perform data analysis
Bachelors degree in Computer Science Engineering Business or related field (or equivalent experience)
Excellent stakeholder management skills with ability to influence without authority across multiple teams
Strong analytical and problem-solving skills with data-driven decision-making approach
Outstanding communication skills with ability to articulate complex technical concepts to non-technical audiences

Experience with:

B2B or B2B2C product models particularly in telecommunications insurance or benefits industries
Building products for reseller partner or channel ecosystems
Customer data platforms (CDPs) data warehouses or business intelligence tools
API product management and developer experience design

Great to have:

Advanced technical credentials including Masters degree (Computer Science Data Science MBA) or relevant certifications (CIPP Product Management GCP/AWS certifications)
Domain expertise in employer benefits telecommunications health and wellness or insurance sectors with understanding of reseller/channel partner ecosystems
Data science and advanced analytics background with hands-on experience in ML methodologies and ability to translate data science capabilities into product features

Required Experience:

Senior IC

Description Our team and what well accomplish togetherJoin our innovative Data Products team at TELUS where were transforming how we leverage customer insights to deliver exceptional experiences across our Employer ecosystems. As part of the Digital Experiences organization were building the next ge...