Recording and Licensing Technician 1

Why Its a Great Opportunity:

In this role you will be a vital point for our recording customers offering respectful responsive and inclusive in-person service. Drawing on your strong background in customer support cashiering and data entry you will help create a welcoming environment where every individual feels heard and valued. You will record documents for permanent retention enter them into the index for retrieval and public inspection while handling them with care and accuracy. You will also research historic records ensuring that your attention to detail and commitment to service excellence make a meaningful difference in every customers experience.

Why Its a Great Department:

The mission of the Pierce County Auditors Office is to provide the tools and resources people need so they can turn around and impact their community. We conduct secure and trustworthy elections we maintain the integrity and accessibility of public records and we provide reliable licensing and passport services. We also provide administrative direction and support for the Pierce County Opioid Abatement Council. We are a team that promotes trust through positivity change innovation and kindness.

• Recording. The Recording Division receives indexes and records public documents such as deeds maps mortgage materials easements powers of attorney liens and military discharge papers. We process anywhere from 100000 to 200000 public documents each year depending on market conditions. We collect excise tax payments on the sale of real property.
• Licensing. The Licensing Division provides auto and boat title services such as tab renewals trip permits license plate replacement and more. Want to get married in Pierce County Thats us. Need a pet license in unincorporated Pierce County Thats us too. We manage licensing for certain businesses in unincorporated Pierce County and we staff a full-time full-service passport office.

Learn more about the Auditors Officehere.

How to be Successful in the Role:

We are looking for a self-motivated individual with cash handling experience who thrives in a dynamic environment enjoys serving a diverse customer base and can quickly interpret and apply RCWs and WACs. If you have a love of learning and the ability to retain and apply information accurately you will excel in this role. Predictable and reliable attendance is essential as our customers rely on us to be present and ready to assist. You will have effective communication and interpersonal skills and phone etiquette to support a wide range of customer this role you will accurately review and process various transactions perform data entry proficiently and demonstrate the ability to understand and follow instructions. You will also be expected to work both independently and collaboratively as part of a supportive team always with a focus on delivering inclusive respectful and high-quality service.

Your Future in this Role:

The Recording and Licensing Technician is a series position with an opportunity to learn cross-train and grow. Additionally Pierce County offers professional development through a custom Leadership Certification program robust online learning and other training opportunities. This position has multiple career growth and promotional opportunities to build a great career.

Core Daily Responsibilities:

• Provide customer service in person by telephone and/or online for related sections within the Recording and Licensing Division.
• Receive price and process documents for recording and excise tax.
• Create and maintain indexes for public records in compliance with Washington State law.
• Apply routine accounting practices in balancing tax receipts and other fees associated with cashiering.
• Process sort and examine incoming mail for compliance with statutes and fees.

A classification description with a more detailed list of essential functions can be found here.

• Additional education or experience which clearly indicates the ability to perform the essential functions of this position may substitute on a year for year basis.
• One year of clerical or customer service with some cashiering experience.
• Please attach a current resume and cover letter with your application. Failure to include these will result in an incomplete application.

Preferred Qualifications

• Recording Unit: Clerical experience in real estate banking excise tax collection or loan processing.

As a condition of employment the applicant will need to authorize and complete a background check. Information received from the background check is reviewed case-by-case and will not necessarily remove an applicant from consideration.

To be considered for this opportunity please:

• Complete and submit an online Pierce County Employment Application by selecting APPLY above or go to: you have a question about this opportunity please email the Recruitment Team at and specify the Job Number and Title.
• If you do not have internet access you may visit your local public library or any WorkSource location and use their computers.
• Individuals needing accommodation in the application testing process or need this job announcement in an alternative format may call Human Resources at at least two days prior to the need.

This is a competitive selection process. Your application will be reviewed and evaluated for the quality and quantity of education/experience in the areas listed. Applicants whose qualifications most closely correspond to the Countys needs will be eligible for further consideration. Notification of application status normally occurs 2 to 3 weeks after the closing date. Short notice may be given to applicants to participate in further selection processes which may include assessments phone screen and interviews.

At Pierce County diversity equity and inclusion means commitment not a single step. We strive to foster an inclusive environment that supports equitable access to opportunities throughout your career. We want to recruit develop and maintain a talented workforce from various backgrounds cultures lifestyles and perspectives committed to our vision. Employees of the County have local direct and visible impact in our diverse community. Will you join us in keeping Pierce County a place people are proud to call home

We are unable to sponsor or take over sponsorship of an employment visa at this time.