About the job
- To ensure a positive and joyful shopping experience for all IKEA visitors and customers.
- Ensure the department is fast and efficient for our customers and cost-effective for the IKEA store.
- Ensure that customers issues are handled efficiently and with empathy.
- Actively working towards fulfilling the four tasks of the store.
Your assignment
- My priority is to ensure check-out is effectively equipped at all times throughout the day and I am ready and available to help customers when needed.
- I have the knowledge confidence and desire to make customer payment easy.
- I know my levels of authorization to solve payment problems when they occur and recognise when I need to escalate an issue to someone with higher authorisation. I pass on the relevant information for them to deal effectively and efficiently with the customer.
- I offer solutions to frequently asked questions. This helps to make a better future shopping experience for everyone.
- I use the till to accurately register products and register payment from customers according to given routines.
- I ensure our store is a safe and secure environment at all times for visitors and colleagues.
Qualifications :
- Good understanding of the easy buying process local customer insights and good knowledge of services and tools that can support customer shopping experience.
- You are a self-motivated team player and desire to take on responsibility to do a good job.
- Good communication skills service-oriented fluent in English and basic knowledge of PC skills.
- Passion for retailing positive attitude in work and able to work under pressure in a fast-paced environment.
- You are energetic friendly and pleasant with an out-going personality.
- 1 year working experience in the same capacity
Remote Work :
No
Employment Type :
Full-time
About the jobTo ensure a positive and joyful shopping experience for all IKEA visitors and customers.Ensure the department is fast and efficient for our customers and cost-effective for the IKEA store.Ensure that customers issues are handled efficiently and with empathy.Actively working towards fulf...
About the job
- To ensure a positive and joyful shopping experience for all IKEA visitors and customers.
- Ensure the department is fast and efficient for our customers and cost-effective for the IKEA store.
- Ensure that customers issues are handled efficiently and with empathy.
- Actively working towards fulfilling the four tasks of the store.
Your assignment
- My priority is to ensure check-out is effectively equipped at all times throughout the day and I am ready and available to help customers when needed.
- I have the knowledge confidence and desire to make customer payment easy.
- I know my levels of authorization to solve payment problems when they occur and recognise when I need to escalate an issue to someone with higher authorisation. I pass on the relevant information for them to deal effectively and efficiently with the customer.
- I offer solutions to frequently asked questions. This helps to make a better future shopping experience for everyone.
- I use the till to accurately register products and register payment from customers according to given routines.
- I ensure our store is a safe and secure environment at all times for visitors and colleagues.
Qualifications :
- Good understanding of the easy buying process local customer insights and good knowledge of services and tools that can support customer shopping experience.
- You are a self-motivated team player and desire to take on responsibility to do a good job.
- Good communication skills service-oriented fluent in English and basic knowledge of PC skills.
- Passion for retailing positive attitude in work and able to work under pressure in a fast-paced environment.
- You are energetic friendly and pleasant with an out-going personality.
- 1 year working experience in the same capacity
Remote Work :
No
Employment Type :
Full-time
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