IKEA Jurong Cashier

Ikano-Retail

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profile Job Location:

Singapore - Singapore

profile Monthly Salary: Not Disclosed
Posted on: 7 hours ago
Vacancies: 1 Vacancy

Department:

Customer Relations

Job Summary

About the job

  • To ensure a positive and joyful shopping experience for all IKEA visitors and customers.
  • Ensure the department is fast and efficient for our customers and cost-effective for the IKEA store.
  • Ensure that customers issues are handled efficiently and with empathy.
  • Actively working towards fulfilling the four tasks of the store.

Your assignment

  • My priority is to ensure check-out is effectively equipped at all times throughout the day and I am ready and available to help customers when needed.
  • I have the knowledge confidence and desire to make customer payment easy.
  • I know my levels of authorization to solve payment problems when they occur and recognise when I need to escalate an issue to someone with higher authorisation. I pass on the relevant information for them to deal effectively and efficiently with the customer.
  • I offer solutions to frequently asked questions. This helps to make a better future shopping experience for everyone.
  • I use the till to accurately register products and register payment from customers according to given routines.
  • I ensure our store is a safe and secure environment at all times for visitors and colleagues.

Qualifications :

  • Good understanding of the easy buying process local customer insights and good knowledge of services and tools that can support customer shopping experience.
  • You are a self-motivated team player and desire to take on responsibility to do a good job.
  • Good communication skills service-oriented fluent in English and basic knowledge of PC skills.
  • Passion for retailing positive attitude in work and able to work under pressure in a fast-paced environment.
  • You are energetic friendly and pleasant with an out-going personality.
  • 1 year working experience in the same capacity

Remote Work :

No


Employment Type :

Full-time

About the jobTo ensure a positive and joyful shopping experience for all IKEA visitors and customers.Ensure the department is fast and efficient for our customers and cost-effective for the IKEA store.Ensure that customers issues are handled efficiently and with empathy.Actively working towards fulf...
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Key Skills

  • Active Directory
  • Logistics Distribution
  • Bilingual
  • Import
  • Administration Support
  • Jboss

About Company

Company Logo

Ikano Retail owns and operates IKEA stores in Singapore, Malaysia, Thailand, Philippines and Mexico. We have an ambitious expansion plan and encourage our people to move between roles and even countries. We are not afraid to take on responsibility. We strive to make a positive impact ... View more

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