Technical Program Manager, Easy Ship

We are looking for a Technical Program Manager who will be responsible for delivering programs with significant complexity and/or that have broad cross-organizational global or technology impact. Your work will focus on large product process and engineering efforts that solve significantly complex problems. You will be trusted to operate with complete independence and are often assigned to focus on areas where the business and/or technical strategy has not yet been defined.

You effectively partner with all levels of leadership. You are adept at building consensus. You are able to represent verbally and in writing complex decisions trade-offs and potential solutions clearly to leaders up to 3 levels above to help them understand the decisions they have to make and what options they have. You influence organization priorities system owners business and technology direction. You manage cross-functional communication to ensure all stakeholders are informed and needs aligned. You recognize when current programs are susceptible to prior failure patterns and actively steer leadership to avoid repeating these failures. You know when a design or solution requires additional technical guidance (e.g. from senior data engineers or subject matter experts). You show excellent judgment in driving executive-level escalations. You deliver solutions that meet Amazon high standards for customer satisfaction efficiency stability extensibility simplicity and operational excellence. You amplify your impact by educating the TPM and engineering communities (e.g. in your organization at your location or more broadly) on program management best practices. You participate sharing knowledge and collaborating with other TPMs specifically attending and/or presenting at internal conferences.

- 5 years of technical product or program management experience
- 7 years of working directly with engineering teams experience
- 3 years of software development experience
- 5 years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams building processes and coordinating release schedules

- 5 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
- Experience managing projects across cross functional teams building sustainable processes and coordinating release schedules
- Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership

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