Account Manager (Italian Market Expansion)

Were hiring: Account Manager for the Italian market

Fractory is transforming how manufacturing gets done and as WE EXPAND TO ITALY were looking for our first Account Managers who are ready to help us break into a new high-potential market.

This is a rare opportunity to join early build the foundation and shape how we grow in Italy from day one.

Were looking for someone who thrives in a fast-paced sales environment builds strong customer relationships and knows how to uncover opportunities others miss. Youll work with engineering clients drive outbound sales and collaborate closely with our technical and commercial teams to keep deals moving and value high.

Our product-market fit is strong. Now we need someone who takes ownership and pushes growth in a new country. If youre driven by targets and excited to build something from the ground up this role is for you.

Youll love this if you

• Have strong outbound sales experience and know how to grow revenue (not just maintain accounts)
• Speak Italian and English fluently (Estonian is a nice plus but not required)
• Bring basic engineering or manufacturing understanding
• Are structured but move fast think practically and dont overcomplicate
• Are excited about opening a new market and building something meaningful
• Can work from our Tallinn or Tartu office at least part of the week

Bonus points if you

• Come from manufacturing mechanical engineering CNC/metalworking or 3D tech
• Have startup or industrial platform sales experience
• Have worked with Italian customers or in the Italian market

What youll do:

Youll be the go-to contact for Italian accounts from prospecting to onboarding to growing long-term relationships. Youll collaborate closely with our Project Engineers and operations team to deliver high value to clients.

Your day-to-day includes:

• Hitting monthly quarterly and annual revenue targets
• Prospecting outbound via calls emails and social selling
• Building strong long-term client relationships (including site visits when needed)
• Managing the full account lifecycle: onboarding upselling issue resolution
• Working closely with Project Engineers and Estimators
• Acting fast and practically to keep deals moving
• Handling payment terms disputes and flexible payment plans
• Keeping CRM (Salesforce) and the Fractory platform clean and up to date
• Understanding customer buying patterns and finding new growth opportunities

What you get:
Competitive salary commission
Equity options
Stebby 100/quarter wellness benefit
Private health insurance via Confido (coverage up to 10350/year)
International team modern tools and a mission you can believe in

Hiring process (quick & clear):

• 30-min intro call with our recruiter
• 30-min deep dive with Joosep (Co-Founder / Nordics Sales Director)
• Tallinn or Tartu office meet-up presentation and team meet
• Final 30-min call with leadership

We keep the entire process smooth and respectful of your time expect 23 weeks from first chat to offer.

Ready to apply
At Fractory we value quality ownership and courage. If you love solving real-world problems learning fast and driving meaningful results youll feel right at home.

Hit apply and lets talk!