[EQP] Field Operations Coordinator
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Job Location:
Nyon - Switzerland
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Founded in 2021 with Nidecker Group Equip Club SA have had one mission in mind: providing people with the opportunity to rent premium sports equipment. Any sport anytime anywhere.
With fully autonomous stations for Stand-Up Paddle or Multisport Equip aims at connecting sports and communities in three easy steps: simply reserve grab and go!
Today Equip is based in Rolle - Switzerland on the French Swiss Riviera close to the Lake Leman and the Alps. The team currently manages partnerships and stations in 250 locations around Switzerland France Italy and Spain. For more information visit our website.
Tasks
Role Summary
The Field Operations Coordinator is responsible for ensuring the operational performance reliability and scalability of Equip Sport hubs. The role involves coordinating maintenance partners monitoring station and equipment health analysing operational data managing inventory flows and supporting hub launches.
What you can expect in this role:
1. Hub Operations Management
- Monitor station performance equipment availability and resolution of incidents (logs).
- Coordinate maintenance partners: planning prioritisation intervention follow-up and quality control.
- Support installations removals station mapping and on-site inspections.
- Track and manage incidents such as theft vandalism broken stations and missing equipment.
2. Data Analysis & Performance Tracking
- Track and analyse hub KPIs: station uptime resolution rate equipment turnover log volume trends etc.
- Maintain and improve dashboards across Hex Mixpanel and Notion.
- Identify operational trends risks and performance gaps.
- Prepare weekly and monthly operations reports with actionable insights.
3. Process & Cross-Functional Coordination
- Apply and improve operational SOPs (installation maintenance inventory incident management).
- Liaise with Customer Support Supply Developpers and external partners.
- Document processes and contribute to continuous operational improvement.
- Support new hub rollouts including physical mapping hardware preparation and launch coordination.
4. Inventory & Supply Operations
- Maintain inventory visibility for stations electronic boxes batteries equipment and spare parts.
- Track equipment movements: installations repairs replacements and recycling.
- Coordinate logistics flows and support optimisation of supply processes.
Requirements
Technical Skills
- Strong analytical skills and ability to interpret operational and performance data.
- Proficiency in Google Sheets Mixpanel Notion and data analysis environments.
- Understanding of hardware systems (stations batteries etc.) is a strong plus.
- Experience working with external operational partners or maintenance teams.
Soft Skills
- Excellent organisational skills and ability to manage multiple hubs and priorities.
- Strong communication abilities in both French and English (bilingual required).
- Proactive autonomous and solution-oriented mindset.
- High attention to detail and reliability.
- Ability to work hands-on adapt quickly and drive continuous improvement.
Profile
- 1 to 3 years of experience in Operations Hardware Operations Maintenance
- Valid drivers license to travel for operational needs this may be within Switzerland or our neighboring countries
- Coordination or Project Management.
- Experience in a startup mobility sports technology is an asset.
- Fully bilingual in French and English.
- Data-driven structured and comfortable working in a fast-paced environment.
Benefits
What we offer:
- A unique opportunity to shape the future of sports accessibility.
- A collaborative and dynamic work environment.
- Personal Nidecker discount rate and access to B2B partner deals.
- The chance to work on impactful projects that bring communities together through sport.
If youre ready to make a difference and lead the operational excellence of Equip Sport wed love to hear from you!
Key Skills
- Computer Hardware
- Customer Service
- Hand Tools
- Computer Networking
- Field Service
- POS
- Windows
- Mechanical Knowledge
- Service Technician Experience
- Merchandising
- Project Coordination
- Troubleshooting
About Company
The Nidecker Group is home to the most innovative and inspirational action sports brands: Nidecker, Yes., Jones, Now, Flow. We create, operate, and accelerate industry-leading brands internationally with one goal: to inspire and enable athletes to lead the progression of their sport. ... View more
