Citrix Admin

Trigent Software Private Limited

Job Location:

Delhi - India

Monthly Salary: Not Disclosed

Posted on: 20 hours ago

Vacancies: 1 Vacancy

Job Summary

Summary: As a Technology Support Engineer you will engage in a dynamic work environment where your primary focus will be on resolving incidents and problems that arise across various business system components. Your day will involve ensuring operational stability creating and implementing Requests for Change and updating knowledge base articles to facilitate effective troubleshooting. Collaboration with vendors and service management teams will be essential as you analyze and resolve issues contributing to a seamless operational flow and enhanced service delivery. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of best practices for incident management.- Provide training and support to junior team members to enhance their skills and knowledge. Professional & Technical Skills: - Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration.- Strong understanding of virtualization technologies and their applications.- Experience with troubleshooting and resolving technical issues in a timely manner.- Familiarity with IT service management frameworks and methodologies.- Ability to document processes and create user-friendly knowledge base articles. Additional Information: - The candidate should have minimum 2 years of experience in Citrix Virtual Apps and Desktop Administration.