Head, Account Management

Reporting to the Commercial Director you will form part of the departments leadership team helping shape the commercial strategy of foodpanda. You will be leading a National team of team leads and individual Account Managers to manage overall vendor experience and drive business growth. These tasks include but are not limited to:

• Scale the team according to the growing portfolio of partnered brands manage the team incentive schemes identify the growth areas to motivate the team in achieving monthly targets
• Ideate and develop growth strategies through cross-functional collaboration e.g. top line growth through vendor commission and/or commercial terms renegotiation
• Maintain and monitor restaurant operational performance metrics to ensure portfolio compliance is aligned with company standards
• Be the local owner of the wide array of deals and promotions packages for partnered restaurants that includes sales and advertising revenue growth. Be involved in the end-to-end process of bringing deals live including direct communication with restaurant partners when necessary
• Work with internal teams & regional teams to enhance vendor engagement and overall usage experience

Qualifications :

• 6-10 years experience in account management-related field
• Proven leadership ability with minimum 5 years team management experience to motivate and execute within a fast-paced aggressive target environment to meet both short- and long-term business objectives
• Prior eCommerce technology or F&B experience is highly valued
• Experience in facing C-level externals would be a plus
• Track record of solid data analysis understanding sales numbers and monitoring daily metrics to drive business process improvement

Additional Information :

What We Offer

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• Other benefits include free food health and dental insurance and learning and development opportunities!

Remote Work :

No

Employment Type :

Full-time