Coordinator Riders
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Job Location:
Monthly Salary:
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Role Summary
Managing and improving the rider performance of allocated zone/s within a city. Taking ownership of rider service levels by measuring compliance finding performance gaps and execute a plan to fill performance related gaps.
Whats On Your Plate
Monitor and improve Rider Performance and Compliance
Lead Rider Recruitment for the allocated zones
Lead a Team of Rider Coordinators and/or Rider Captains
Manage rider roster with proper allocation of shifts/breaks/off-days etc
Supervises rider onboarding and training schedule with Rider Trainer and Rider Supervisor
Inventory management and usage compliance of Rider equipments
Groom rider quality (behaviour appearance professionalism presentational etc)
Setting up a performance improvement plan to improve performance of low performing riders
Reduce rider complaints originating from customers
Monitor riders performance on individual level and responsible for coaching/warning riders
Audits fleet appearance & rider behaviour via on ground visits
Qualifications :
Bachelors Degree
1 year of experience in food/grocery tech industry is highly preferred
Proficient in Google Suite tools like GDoc GSheet GSlides GForms etc
Strong communication skills both written and verbal. English Kurdish and Arabic.
Influencer and a negotiation with good public speaking and presentation skills
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Corporate Risk Management
- Electronics
- Infection Control
- Bakery
- ELV
- Accident Investigation
About Company
As the worlds leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europes largest tech platforms, we enable ambitious talent to del ... View more
