VAS Specialist Forecasting, VAS
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Are you customer obsessed flexible smart and analytical strategic yet execution focused and passionate about e-commerce Are you an experienced entrepreneurial leader with a strong work ethic If yes this opportunity at Amazon Home Services will appeal to you.
We are looking out for candidates for Forecasting Specialists.
In this role you will be responsible for working closely with Service Providers Customer Service team Customer outbound process Service category team and Operations to identify the gaps in fulfillment of a service provided to the customer and work with them to alleviate their acute/short-term issues. You will partner with program and product management team as well to identify long-term fulfillment features and programs to improve customer experience
Roles and Responsibility:
Under general supervision follow pre-defined processes guidelines and SOPs to perform tasks with high levels of accuracy and productivity
Tasks including interacting and coordinating with customers gathering and presenting customer feedback and ensuring Amazon remains competitive wide selection and good product information and solving challenging operational goals. Also include maintaining records of work tracking business workflow escalating deviations.
Report audit results and communicate them to others within the organization.
Analyze data and identify new trends/patterns.
Identify generic patterns in cx escalations and to be translated into guidelines and SOPs to improve overall escalation process.
Provide feedback to streamline existing processes to help the team achieve more consistent results with high quality.
Should be open to working on Saturday & Sunday with any other 2 days of the week as off.
The candidate should have good hands-on knowledge with excel and working with data.
Key job responsibilities
1. Work on forecasting inventory requirement
2. Work with key stakeholders to align information is being shared promptly.
- Bachelors degree
- Knowledge of Excel at an advanced level
- Experience in forecasting analyses
- Experience with handling of large datasets
- Experience with forecasting and statistical analysis
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
We are looking out for candidates for Forecasting Specialists.
In this role you will be responsible for working closely with Service Providers Customer Service team Customer outbound process Service category team and Operations to identify the gaps in fulfillment of a service provided to the customer and work with them to alleviate their acute/short-term issues. You will partner with program and product management team as well to identify long-term fulfillment features and programs to improve customer experience
Roles and Responsibility:
Under general supervision follow pre-defined processes guidelines and SOPs to perform tasks with high levels of accuracy and productivity
Tasks including interacting and coordinating with customers gathering and presenting customer feedback and ensuring Amazon remains competitive wide selection and good product information and solving challenging operational goals. Also include maintaining records of work tracking business workflow escalating deviations.
Report audit results and communicate them to others within the organization.
Analyze data and identify new trends/patterns.
Identify generic patterns in cx escalations and to be translated into guidelines and SOPs to improve overall escalation process.
Provide feedback to streamline existing processes to help the team achieve more consistent results with high quality.
Should be open to working on Saturday & Sunday with any other 2 days of the week as off.
The candidate should have good hands-on knowledge with excel and working with data.
Key job responsibilities
1. Work on forecasting inventory requirement
2. Work with key stakeholders to align information is being shared promptly.
- Bachelors degree
- Knowledge of Excel at an advanced level
- Experience in forecasting analyses
- Experience with handling of large datasets
- Experience with forecasting and statistical analysis
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
IC
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
About Company
Free shipping on millions of items. Get the best of Shopping and Entertainment with Prime. Enjoy low prices and great deals on the largest selection of everyday essentials and other products, including fashion, home, beauty, electronics, Alexa Devices, sporting goods, toys, automotive ... View more
