CRM Analyst (Analista de CRM para Lifecycle) – Mexico City (Hybrid)
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Job Location:
Mexico City - Mexico
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Ready to accelerate your career
Clara is the fastest-growing company in Latin America. Weve built the leading solution for companies to make and manage all their payments. We already help over 20000 large and growing businesses operate with agility and financial clarity through locally issued corporate cards bill pay financing and a powerful B2B platform built for scale.
Clara is backed by some of the most successful investors in the world including top regional VCs like monashees Kaszek and Canary and leading global funds like Notable Capital Coatue DST Global Partners ICONIQ Growth General Catalyst Citi Ventures SV Angel Citius Endeavor Catalyst and Goldman Sachs - in addition to dozens of angel investors and local family offices.
Were building the financial infrastructure that powers high-performing organizations across the region. We invite you to join us if you want to be part of a fast-paced environment that will accelerate your career and support you to do some of the best work of your life alongside a passionate and committed team distributed across the Americas.
What youll do
Were looking for a CRM Analyst to support Claras Growth CRM team through hands-on execution automation data analysis. This role sits at the intersection of Lifecycle Growth Product and Data and plays a key role in improving user activation engagement across the customer journey.
Your core responsibilities will include:
- Executing and optimizing lifecycle and engagement strategies.
- Building and maintaining automated workflows using tools like n8n Zapier or similar to enable CRM operations and multi-channel campaigns.
- Designing executing and analyzing growth experiments and A/B tests across CRM channels.
- Measuring and reporting on key KPIs such as activation engagement conversion rates retention churn CAC LTV and ROI.
- Collaborating with Product and Data teams to ensure correct event tracking data quality and reliable automation.
- Identifying opportunities to improve user journeys through data-driven insights and behavioral analysis.
Who you are
Were looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus not a requirement.
Must haves
- 34 years of experience in Growth CRM Lifecycle or Marketing Operations roles.
- Hands-on experience executing multichannel engagement activation and churn prevention campaigns with CRM tools such as Customer IO HubSpot Amplitude Mixpanel Braze or Saasquatch.
- Strong analytical mindset with solid experience working with funnels attribution and marketing KPIs. Business-oriented mindset with strong understanding of growth mechanics.
- Working proficiency in English and Spanish or Portuguese.
- Excellent communication and organizational skills.
- Experience building and maintaining automated workflows using tools such as n8n Zapier or similar platforms.
- Experience with SQL dashboards and experimentation frameworks.
- Experience using AI tools to optimize workflows
Nice to haves
- Experience in high-growth startup environments
- Experience using Metabase Hubspot or N8N
- Experience in campaign personalization or product-led growth initiatives
Why join Clara
At Clara youll have the autonomy speed and support to make meaningful impact not just on your team but on how organizations are run across Latin America.
Who we are
Were the leading B2B fintech for spend management in Latin America.
Certified as one of the worlds fastest-growing companies a Great Place to Work and a LinkedIn Top Startup.
Passionate about making Latin America more prosperous and competitive.
Constantly innovating to build financial infrastructure that enables each of our customers to thrive.
Product-led high-talent-density culture designed for builders who raise the bar.
Proud of our open inclusive and values-driven environment.
What we believe in
#Clarity. We say things clearly directly and proactively.
#Simplicity. We reduce noise to focus on what really matters.
#Ownership. We take responsibility and never wait to be told.
#Pride. We build products and experiences were proud of.
#Always Be Changing (ABC). We grow through feedback risk-taking and action.
#Inclusivity. Every voice counts. Everyone contributes to our mission.
What we offer
Competitive salary and stock options (ESOP) from day one
Multicultural team with daily exposure to Portuguese Spanish and English (our corporate language)
Annual learning budget and internal accelerated development paths
High-ownership environment: we move fast learn fast and raise the bar together
Smart ambitious teammates low ego high impact
Flexible vacation and hybrid work model focused on results
If youre ready for growth ownership and impact apply now and help us redefine B2B finance in Latin America.
Claras Hybrid Policy
Claridians in a hybrid mode split their time between working from the office talking to or visiting customers or working from home. This hits a balance between bringing people together for in-person collaboration and learning from each other while supporting flexibility about how to do this in a way that makes sense for each individual and team.
We dont enforce a minimum number of days for most roles but youre expected to spend time at the office organically and be at the office most days during your ramp-up or when required by your leader.
Required Experience:
IC
Key Skills
- Junit
- Customer Service
- Freelancing
- Industrial Safety
- ACCA
- Arbitration
About Company
The most complete solution for your company's expense management. Control spends with Clara's Corporate Credit Card and Management Platform.
