Operations Manager | Full-Time | Donald L Tucker Civic Center

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

Under the supervision of the Director of Operations this Operations Managerposition manages and coordinates the day-to-day operations of the facility (arena and exhibition hall/meeting rooms) including engineering maintenance set-up/changeovers custodial/housekeeping and grounds keeping. Provides overall administrative planning direction and policies to operating managers maintaining the highest quality service program to ensure client satisfaction. Assists in the development and management of annual Operations Department budget and Capital Project planning/execution. Provides overall department management assistance to the Director of Operations.

This role pays an annual salary of $50000-$60000

Benefits for Full-Time roles: Health Dental and Vision Insurance 401(k) Savings Plan 401(k) matching and Paid Time Off (vacation days sick days and 11 holidays)

This position will remain open until February 27 2026.

The Donald L. Tucker Civic Center features a 12500-seat arena 34 luxury suites 476 club seats over 54000 sq. ft. of meeting and exhibition space and an arena view restaurant the Spotlight Grille. The arena is home to Florida State Mens and Womens basketball and is known for its electric atmosphere and fierce home court advantage. Not only a music and sports venue the arena also is frequently used for trade shows large catered functions receptions religious services and classes.

• Oversees daily operation and maintenance of the facility and all systems. This includes HVAC sound lighting fire protection life safety workplace safety communications video boards etc.
• Schedules and oversees Changeover Supervisors Building Mechanics Building Services staff etc.
• Provide support and management oversite of Custodial services including daily cleaning pre-event event and post-event cleaning day-to-day operations
• Manage preventative maintenance program for all facility assets by tracking logging scheduling monitoring all facets to extend life of equipment and systems additionally provide hands on assistance to maintenance staff as necessary to complete necessary duties.
• Oversee the administration of all part time staff: Hire train evaluate and motivate
• Provide support and management oversite of the Operations department: event set-up and tear-down i.e. basketball floor stage risers chairs signs etc.
• Assists in negotiation and administration of contracts with outside vendors including pest control scoreboard systems seasonal landscaping etc
• Participate in the development and administration of the Operations Department budget; Forecasting of future funds needed for staffing equipment materials and supplies; monitor and approve expenditures.
• Order supplies and materials for building supplies and maintenance within budget guidelines
• Acts as co-liaison with University City and State Services for numerous facility related functions (City Codes Fire Safety Codes Parking Licenses permits etc.)
• Responsible for Health & Safety compliance
• Represents Operations Department in absence of Director of Operations
• Other duties as assigned by Director of Operations

• Bachelors/Technical degree from an accredited college/university/school preferred
• Minimum of 3-5 years experience in facility operations management
• Must show demonstrated knowledge of physical plant management supervisory skills and experience in work crew supervision in facility operations
• Must be able to work a flexible schedule including early mornings evenings weekends holidays and extended number of consecutive days
• Self-motivated with excellent organizational skills
• Strong verbal and written communication skills in the English language
• Possession of or ability to obtain a valid CPR certificate
• Possession of or ability to obtain a valid state drivers license
• Possession of or ability to obtain a valid forklift license
• Knowledge of budget preparation and control
• Knowledge of OSHA requirements

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.