Records Technician

Current employees: Please apply through the employee portal to be considered for this opportunity.

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Closing Date (Open Until Filled if No Date Specified):

The Opportunity:

THIS WORK MATTERS! Do you pride yourself on accuracy and detail Are you highly motivated and enjoy working in a fast paced environment Do you possess the ability to perform complex clerical & technical duties in the maintenance of highly confidential records and databases

If so then this could be the opportunity youve been looking for!!

The Department of Community Justice is accepting applications for full-time Records this role you will be accessing numerous criminal justice databases as well as reviewing judicial and legal documents in an effort to ensure accuracy of data; while complying with laws and ordinances pertaining to law enforcement records. You will create manage and update community justice records and files that are essential in carrying out our departments mission. Your ability to do complex records research analysis and data management with a high degree of accuracy will ensure your success. Your working knowledge of Microsoft Office and/or Google will be an asset.

You will succeed in this job with your ability to establish and maintain effective working relationships with employees management various corrections staff the court systems and the general public; including those from diverse backgrounds and cultures. Your skills in effectively using sound independent judgment and taking personal initiative will be invaluable.

Come Find Your Why (video)

As a Records Technician you will work at the full professional level performing the following as your primary responsibilities:

• Creating and maintaining records of justice involved individuals supervised in the community (this includes entering complete and accurate data in multiple systems)
• Applying critical thinking skills and problem solving
• Reviewing and interpreting judicial and legal documents
• Complex records research analysis and data management
• Accessing numerous criminal justice databases
• Complying with confidential law enforcement and criminal justice security rules and procedures
• Being flexible and able to work directly with others on your team is essential
• Provide backup and coverage for other team members which may include:
  • coverage at reception desks and handling potentially difficult or irate people
  • providing information and resources both to people in person and over the phone

WORKFORCE EQUITY

At Multnomah County we are committed to maintaining an effective respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.

DEPARTMENT OF COMMUNITY JUSTICE

Vision Community Safety through Positive Change

The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Departments commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision sanctions and services for the countys highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary law enforcement schools treatment agencies and the community.

The Department shares information with community members partners and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day with nearly 650 regular on-call and temporary employees. The Department supervises justice-involved individuals and those defendants requiring pretrial services. DCJs Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for youth on formal and informal community supervision.

More general information about the Department of Community Justice including our mission vision and strategies can be found at: the Public Even During Disasters

Everyday Multnomah County staff work together to serve as a safety net for our communities. During a disaster this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather natural disaster or other types of community emergency response. During these emergency responses while typically there begins with a call for volunteers county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information please visit the Disaster Service Worker Information page.

Internal candidates: After you have applied you will receive an acknowledgement task and the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you complete and submit these tasks in Workday.

TO QUALIFY

We will consider any combination of relevant work experience volunteering education and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications review our overview of the selection process page.

MinimumQualifications/Transferable Skills*:

• Equivalent to the completion of the twelfth (12th) grade.
• Two (2) years of increasingly responsible office and data systems records experience including six (6) months of related/relevant records or equivalent database knowledge that involved researching and evaluating records.
• Must pass a thorough background investigation which includes being fingerprinted
• Must be able to become LEDS certified within three months of hire. See Oregon Qualifications.
• Must be able to become an Oregon Notary within three months of hire. See Oregon Qualifications.

Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

• Experience working with confidential documents.
• Proficient in Google Workspace (Drive Docs Sheets etc).
• Experience working in a law enforcement criminal justice or corrections environment.
• Experience with Criminal Justice databases (LEDS eCourt CIS SWISS)

*Transferable skills: Your transferable skills are any skills you have gained through education work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

SCREENING AND EVALUATION

The Application Packet: Please be sure to provide all the materials below in your application submission:

• Online application: Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application.
• Attach a resume (optional): Please indicate how you meet the required minimum qualifications. Attach the document to the on-line application. Be sure to explain in detail including dates all related work experience paid or unpaid.
• Cover Letter (optional): Please explain why you are applying for this position and describe your leadership experience in a public safety setting or in a human services setting.

The Selection Process: For details about how we typically screen applications review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:

• Initial review of minimum qualifications
• An evaluation of application materials to identify the most qualified candidates
• Technical Assessment Exam
• Consideration of top candidates/Interviews
• Must pass a thorough background investigation which includes but is not limited to a review of applicants criminal civil driving military educational and employment history prior to employment.

ADDITIONAL INFORMATION

Type of Position: This hourly position is eligible for overtime.

Type: Represented

FLSA: Non-Exempt

Schedule: Monday Friday 40 hours per week

Location: Multiple locations in Multnomah County

Telework (Remote): This position is eligible for Hybrid on-site/telework subject to the Multnomah County Telework Policy and based on the Departments business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager. Telework locations cannot be located outside of Oregon or Washington. The training period which is a minimum of six months will be completed in-person and on-site.

Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:

• Health insurance (medical dental vision).
• Defined benefit retirement plan (pension); Multnomah County pays for the employees share of the state retirement contribution (6% of wages)
• Generous paid leave (vacation sick parental bereavement military etc.)
• Life insurance short-term and long-term disability insurance
• Optional deferred compensation and flexible spending accounts
• Free annual Trimet bus pass
• Alternative wellness resources
• Public Service Loan Forgiveness (PSLF)

The eligible list established from this recruitment may be used to fill future full-time part-time regular temporary limited duration and on-call positions. Application information may be used throughout the entire selection process. This process is subject to change without notice.

In accordance with Oregon Law Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume cover letter and other application materials.

Diversity and Inclusion: At Multnomah County we dont just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran or protected veteran status genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans Preference: Under Oregon Law qualifying veterans may apply for veterans preference. Review our veterans preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

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Application information may be used throughout the entire selection process. This process is subject to change without notice.

Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.

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