ITOT Specialist

Chennai - India

Monthly Salary: Not Disclosed

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

Location:

Chennai Tamil Nadu India

Job ID:

R0108756

Date Posted:

Company Name:

HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED

Profession (Job Category):

IT Telecom & Internet

Job Schedule:

Full time

Remote:

Job Description:

The opportunity:

As IT/OT Specialist you provide computer onsite support execution for factory or Hitachi energy sites owned/managed assets and operational support of both office IT and shop floor IT/OT assets that are not supported by the OSS techs. You carry out IT/OT Cybersecurity first responder tasks and IT/OT assets cybersecurity operational tasks.

How youll make an impact:

Provide support to end users IT equipment software in meeting rooms and similar user collaboration/common areas as part of desk-side support provide computer onsite support of execution for Factory or Hitachi energy sites owned/managed assets.
Carry out OT asset IT/OT Cybersecurity operational tasks carry out the IT/OT cybersecurity first responder tasks by investigating and determining the scope of the incident and working with the cybersecurity team to contain and remediate the incident under guidance from the factory incident responder.
Identify critical assets: responsible for identifying critical assets within the factory that require monitoring and protection.
Install and configure remediation measures: install and configure security patches on critical assets to protect the environment from security incidents with additional assistance whenever required.
Report any abnormal behaviour of OT systems: raise alerts to incident response teams in case of detected security events in the operational technology (OT) environment such as unauthorized access attempts or changes to control systems.
Work with vendors: to ensure that the security patches and OT systems are properly configured and maintained.
Implement security measures: implement security measures regarding business managed assets to ensure that the factorys IT/OT systems are secure and protected from potential security threats under guidance of global cybersecurity teams and the factory process engineer.
You will be responsible to ensure compliance with applicable external and internal regulations procedures and guidelines.
Living Hitachi Energys core values of safety and integrity which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

Have completed a formal qualification or completed an apprenticeship in the field of information technology.
Have minimum Three years of professional experience in IT support.
Carry out both the Office IT and Shop Floor IT/OT assets operational support -Kiosks Printers Conf Rooms/ Teams rooms Vendor machines execution/ support which Global OSS techs are not supporting or are managed/owned by factory CCTV / security system Badging Scanners for MES hardware support.
Have a proactive and solution-oriented mind-set and have the ability to work independently and self-driven.
Service Now IT Enterprise Platform MS Office 365 Windows iOS Asset Management Tools.
Methodologies -ITIL 4 Preferred L6S Lean 6 Sigma Certified.
Proficiency in both spoken & written English language is required.

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Required Experience:

Location:Chennai Tamil Nadu IndiaJob ID: R0108756Date Posted:Company Name:HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITEDProfession (Job Category):IT Telecom & InternetJob Schedule:Full timeRemote:NoJob Description:The opportunity:As IT/OT Specialist you provide computer onsite support execution ...