Bilingual Learning Facilitator (French Language)

Work Location:

Hours:

Line of Business:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Wealth Colleague Experience team within Wealth National Office builds trust and connection among Wealth colleagues through four key pillars: Events Career and Learning Inclusion Equity and Diversity and Community and Wellness. By consistently creating legendary experiences the team ensures every colleague feels valued and supported throughout their journey fostering a truly exceptional workplace culture.

What youll do:

As an experienced Bilingual Learning Facilitator supporting pan-Wealth and Colleague Experience initiatives you will design and deliver engaging learning sessions in both English and French. This role reports to the Manager Colleague Experience.

Key accountabilities for this role include:

• Collaborate with change managers and business partners to deliver dynamic training programs tailored to project needs both in classroom and virtual environments.

• Ensure all learning materials and sessions are designed with accessibility in mind incorporating best practices such as clear language diverse content formats and accommodations for different learning needs.

• Develop comprehensive training materials that incorporate feedback metrics to measure effectiveness and drive continuous improvement.

• Assess participant understanding and adapt facilitation techniques to maximize engagement and knowledge retention.

• Gather analyze and act on feedback from training sessions to refine future content and delivery approaches.

• Maintain up-to-date knowledge of industry trends instructional best practices and emerging technologies in learning and development.

• Foster a supportive and interactive learning environment that encourages collaboration and the sharing of ideas.

Skills and Experience

• Undergraduate degree with 5 years of experience facilitating adult learning

• Extensive experience utilizing Webex Events and Slido to facilitate interactive and engaging training sessions for varied audiences with strong proficiency in Microsoft PowerPoint for creating compelling presentation materials.

• Strong project management skills adept at managing multiple facilitation projects simultaneously

• High degree of adaptability and comfort with ambiguity leveraging sound judgment to navigate shifting priorities and evolving training requirements.

• Recognized as a collaborative team player with outstanding communication skills able to foster effective partnerships

• Experienced in leading meetings facilitating group discussions and guiding groups toward consensus especially within diverse and multi-disciplinary teams

• Language Requirement: Fluent in English & French

Who We Are:

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues.

TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing. As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals. As an organization we keep growing and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):