Continuous Improvement Supervisor

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade authenticate vault and sell millions of record-setting collectibles all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. Were always on the lookout for talented people to join our growing team.

Our services span collectible coins trading cards Funko Pops! video games event tickets autographs and memorabilia. Our subsidiaries include PSA PCGS SGC and Card Ladder.

Since our founding in 1986 we have graded and authenticated millions of items. We employ more than 1900 people across our headquarters in Santa Ana and offices in Jersey City Tokyo Shanghai Hong Kong Toronto Guadalajara Dallas and Paris.

Were looking for a Continuous Improvement Supervisor to join our growing Continuous Improvement team. As a Continuous Improvement Supervisor you will lead and drive process improvement initiatives across the organization using Lean Six Sigma and Kaizen methodologies. This role ensures operational efficiency cost reduction and quality enhancement through structured CI projects. You will lead a team and drive operational excellence across all levels of the organization.

Youll report to the Senior Manager Continuous Improvement and work onsite from our Santa Ana California office with occasional travel (up to 25%).

What Youll Do:

• Plan & Execute CI Projects: Develop and implement improvement plans using Lean Six Sigma and Kaizen principles

• Monitor & Report: Track milestones report progress to leadership and remove barriers using PDCA root cause analysis and other CI tools

• Coordinate Teams: Delegate tasks set timelines and ensure accountability for project success

• Communicate Clearly: Translate complex CI concepts into actionable insights for stakeholders and maintain transparent communication

Key Performance Indicators (KPIs):

• Cost Savings: Achieve targeted annual cost reductions through CI initiatives

• Cycle Time Reduction: Improve process efficiency by reducing cycle times

• Defect Rate Improvement: Lower defect rates and enhance quality metrics

• Project Completion Rate: Deliver CI projects on time and within scope

• Employee Engagement: Increase participation in CI activities and sustain improvement culture

Who You Are:

• Education: Bachelors degree in Business Engineering or related field

• Experience: 3 years in Continuous Improvement or process optimization roles

• Certifications: Lean Six Sigma Green Belt (preferred) Kaizen or equivalent CI training

• Skills: Strong knowledge of CI tools (Process Mapping 5S DMAIC) project management data analysis and change management

• Soft Skills: Excellent communication leadership and problem-solving abilities

• Knowledge in Google Docs Google Sheets Google Slides & proficiency in LucidCharts

Salary Range:

The salary range for this position is $70000-$94000. Actual compensation on this range varies based on a variety of non-discriminatory factors including location job level experience and skill set.

Reasons To Join Us:

• Health Insurance: All full-time employees are eligible to enroll in Medical Dental and Vision

• Additional Benefits: Full-time employees are eligible for fertility commuter and educational assistance benefits

• 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals

• Vacation: All salaried employees are eligible for flexible time-off

• Holiday Pay: All regular full-time employees are eligible for ten company paid holidays

• Employee Discounts: Employees receive discounts on select grading services for approved submissions

• Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs

• Fun Working Environment: Our team members are invited to participate in celebrations holiday events and team building activities

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We are committed to equal employment opportunity regardless of race color ethnicity ancestry religion national origin gender sex gender identity or expression sexual orientation age citizenship marital or parental status disability veteran status or other class protected by applicable law. We believe that a team that represents a variety of backgrounds perspectives and skills will better service the diverse community of collectors we support.

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If you are based in California you can read information for California residents here.