Sales Manager

The Sales Manager is a key sales role responsible for driving performance selling coaching and developing the sales team and ensuring that every customer interaction reflects the Lenz brand... fast professional transparent and nationwide-capable. This position will be involved in the day to day execution of the sales process lead management inventory knowledge and production goals while supporting a high-volume high-expectation environment.

Key Responsibilities

Lead by example conduct sales at a high level help coach and motivate a team of sales professionals to hit monthly sales. Help with daily sales meetings product knowledge sessions and closing training. Identify performersset clear expectations with accountability and follow-up. Maintain a positive energetic culture that aligns with the Lenz identity.

Sales Process & Customer Experience

Understand and have consistent usage of CRM and other softwarefor lead management task completion and follow up. Support sales staff on difficult negotiations and deal structuring. Guarantee a highly professional zero-pressure customer experience both in-store and online. Review all leads calls and opportunities to verify proper handling and speed to the customer. Make sure customers receive accurate information regarding pricing and shipping/delivery.

Inventory Knowledge

Maintain strong awareness of current truck market trends competitors and pricing changes. Partner with the the buying team and management to provide insights on high demand units and aged inventory. Be certain you and the team consistently understands inventory features benefits and selling points.

Operational Excellence

Confirm sales documentation accuracy before submitting to the office. Help make showroom and lot presentation professional and organized. Assist with vehicle delivery coordination shipping logistics and out-of-state customer processes.

Performance Tracking & Reporting

Collaborate with GSM on weekly/monthly updates for ownership/management on performance concerns and opportunities. Help identify bottlenecks in process and propose improvements.

Required Qualifications

• Minimum 35 years of auto sales experience; management experience preferred but not required.

• Available to work flexible hours and weekends

• Strong understanding of CRM processes (VinSolutions experience a plus).

• Excellent communication leadership and conflict-resolution skills.

• Ready to waste no time on learning new product ins and outs eager to improve.

• Ability to work in a fast-paced high-volume dealership environment.

• High personal integrity professionalism and customer-focused mindset.

• Professional well-groomed personal appearance.

Preferred Skills

• Experience with Cox Automotive Software.

• Strong sales and closing ability and coaching style.

• Understanding of nationwide sales shipping and digital retailing.

About Us.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.