General Manager

South Shields Car HUB

Monday to Friday 8am to 6pm plus weekends as required

Salary (depending on experience) up to 120000 OTEincluding basic plus bonus

A rare and exciting opportunity has become available for a driven and talented leader to join our team as General Manager for our Car HUB in South Shields.

Your role as GM will be to effectively manage the resources within our Dealerships to achieve business objectives including sales volumes profitability employee satisfaction customer satisfaction and loyalty levels. This is a fantastic role for the right person to put their talents to the test by enhancing this already successful business.

You will lead a highly motivated team in delivering world class customer service experiences through efficient communication team building and coaching your managers and colleagues.

Key Responsibilities

• Develop a customer service driven environment and culture through regular communication team building and coaching with your teams
• Communicate and maintain customer service standards and measurements in line with the requirements of the Brand
• Provide clear leadership by ensuring the vision and objectives for the business are understood and communicated
• Train and develop department managers in line with organisational requirements
• Agree objectives & work standards with department managers reviewing their performance regularly
• Develop and monitor the business plan for all sales areas with senior managers to meet business objectives profit margins and market penetration

Experience / Skills Required

We are looking for someone who is already operating at General Manager / Head of Business level or is an experienced Automotive Manager looking to take their career in the industry to the next level. It essential that you have experience of working with premium brands and have a solid understanding of a Used Car department.

Youll be someone who can demonstrate effective people management skills and has the ability and experience to draw the best performance from their team as well as communicating effectively to build relationships with employees and customers.

Our General Manager will be a real go-getter with a positive can-do attitude that has genuine regard for the importance of the customer to the sustainability of the business. As representatives of a world-renowned Brand all our managers act as trustworthy ambassadors and run their area of responsibility in a manner that honors the Brand values and supports their Brand strategy.

Were anticipating a high volume of applications for this role so if this sounds like your ideal position apply today!

About us:

We are one of the top three automotive retailers in the UK proudly representing 32 manufacturer brands selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.

We believe our people are our greatest asset and were committed to recognising the valuable contribution each person makes. Thats why we continue to invest in a leading rewards and benefits package designed to support your career wellbeing and life outside of work.

Core Benefits:

• Competitive salaries with structured pay scales and progression as you grow within the business
• Generous annual leave that increases with your length of service
• Enhanced family leave including 6 months full pay for maternity and adoption leave and 2 weeks full pay for paternity leave
• Access to Techscheme for discounted technology purchases with flexible payments

Health & Wellbeing:

• Eyecare vouchers to help cover vision care needs
• Smart Health 24/7 access to GP services to support your mental and physical wellbeing
• Dental insurance for everyday dental care and unexpected treatments
• Critical illness cover for peace of mind during lifes most challenging moments

Financial Wellbeing:

• MyView PayNow access a portion of your pay as you earn with features to stream save and track your money through a user-friendly app
• Will writing services to help plan for the future
• Flexible life assurance options and partner life assurance for added protection

Leisure & Lifestyle:

• Discounted gym memberships to support an active lifestyle
• Travel insurance to help you explore with confidence
• Access to home and technology vouchers
• bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination is inclusive and empowers our people to bring their whole self to work and reach their full potential.

If your application issuccessfulwe will conduct relevant employment checks prior to you commencing employment with includeverifying your recent employment address credit historyandastandardcriminal recordcheck. For roles that require you to drive adriving licence checkwill also be carried note all offers of employment are made subject to a 6 month probation period commencing from your start date.