Account Specialist
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Job Location:
Mexico City - Mexico
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Account Specialist
Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technologyDo you have previous experience driving renewal and upsell sales motions for existing accounts Are you motivated by uncapped commissions If yes we are looking for you.
Join our team and work with us on our expansion project in Mexico driving renewal and upsell opportunities.
About the Role:
In this opportunity as an Account Specialist you will:
- Closes renewals and upsell opportunities for assigned geography and/or for leads assigned as part of a pooled resource group.
- Identifies the best virtual channel for engagement with customers.
- Validates customer needs shapes product plans and drives sales to close.
- Supports in developing and executing territory growth strategies.
- Possesses core knowledge across products within the subsegment and engages Sales Specialists where deep product expertise is required to drive to close.
- Understands specific customer archetypes and needs which are most prevalent within the subsegment and territory.
- Focuses on driving retention and achieving renewal targets by engaging existing customers during the renewal window.
- Uses an automated and insight-driven Salesforce workflow to progress deals.
- Nurture opportunities and move more renewals outside the digital first selling scenarios to close for: existing non-named account renewals and existing non-named incremental sales (upsell)
About You
Youre a fit for the role if your background includes:
- SaaS Experience
- Customer centric
- Capable to manage 200 accounts
- 1 3 years of experience doing similar activities.
- Excellent verbal and written communication (Spanish & English)
- Strong interpersonal skills (personable and professional)
- Ability to conduct self in a professional manner
- Agile learners Ability to learn something new
- Commitment to a schedule that coincides with the customers workday
- Intermediate computer skills and ability to navigate software programs such as Microsoft
- Experience in CRM preferred
- Motivated competitive with a positive attitude.
- Demonstrate the ability to rapidly learn new knowledge and acquire new skills
- Maintain stable performance under pressure (such as time pressure or job ambiguity); handle stress in a manner that is acceptable to others in the organization.
- Display determination persistence and patience and be resilient in the face of adversity.
Compensation: Base salary and a variable compensation that is directly related to your success.
To apply please upload your updated resume in English.
Location: CDMX
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Whats in it For You
Hybrid Work Model: Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities whether caring for family giving back to the community or finding time to refresh and reset. This builds upon our flexible work arrangements including work from anywhere for up to 8 weeks per year empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow lead and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation two company-wide Mental Health Days off access to the Headspace app retirement savings tuition reimbursement employee incentive programs and resources for mental physical and financial wellbeing.
Culture: Globally recognized award-winning reputation for inclusion and belonging flexibility work-life balance and more. We live by our values: Obsess over our Customers Compete to Win Challenge (Y)our Thinking Act Fast / Learn Fast and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental Social and Governance (ESG) initiatives.
Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice truth and transparency. Together with the professionals and institutions we serve we help uphold the rule of law turn the wheels of commerce catch bad actors report the facts and provide trusted unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal tax accounting compliance government and media. Our products combine highly specialized software and insights to empower professionals with the data intelligence and solutions needed to make informed decisions and to help institutions in their pursuit of justice truth and transparency. Reuters part of Thomson Reuters is a world leading provider of trusted journalism and news.
As a global business we rely on the unique backgrounds perspectives and experiences of all employees to deliver on our business goals. To ensure we can do that we seek talented qualified employees in all our operations around the world regardless of race color sex/gender including pregnancy gender identity and expression national origin religion sexual orientation disability age marital status citizen status veteran status or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.
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More information about Thomson Reuters can be found on .
Required Experience:
IC
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
About Company
Document Intelligence from Thomson Reuters makes analyzing contracts and documents easy by leveraging the power of A.I. and the expertise of Practical Law.
