Solution Sales Specialist - ITSM - Entry Level

Riyadh - Saudi Arabia

Monthly Salary: Not Disclosed

Experience Required: 2-4years

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia founded in 1993.

As a fully Saudi-owned company we have established ourselves from a startup business to a market leader offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.

Our expertise spans across various domains including Microsoft AWS ManageEngine and Zoho Solutions ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.

With over 30 years of experience Alnafitha IT has successfully completed more than 4000 projects serving over 3000 satisfied customers and collaborating with 65 partners.

Our commitment to excellence is evident in our customer-centric approach which emphasizes engagement collaboration and a relentless pursuit of quality in every interaction

Our vision is to be the Kingdoms most customer-centric provider for digital transformation and consultation fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability

At Alnafitha IT we believe in empowering our employees and nurturing their growth which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape we remain committed to delivering cutting-edge solutions that not only meet but exceed our clients expectations.

Job Summary/Objective

The Sales Executive (Junior) supports the sales team in identifying new opportunities maintaining client relationships and assisting in closing deals for IT solutions and services. The role focuses on learning the sales process building product knowledge and supporting customer engagement activities to drive business growth.

Key Responsibilities:

Sales Support & Lead Generation

Support leads generation efforts by qualifying incoming inquiries and conducting initial outreach.

Assist in updating sales pipeline and maintaining accurate records in the CRM system.

Help follow up on marketing campaigns and events to engage prospective clients.

Customer Interaction & Engagement

Assist in scheduling meetings demos and sales calls.

Participate in client conversations and note key requirements for follow-up by senior sales staff.

Help maintain communication with clients throughout the sales process under supervision.

Proposal Preparation & Documentation

Assist in preparing proposals and quotes with input from senior team members.

Support document collection and submission for RFPs contracts and client onboarding.

Ensure that client documents and sales materials are updated and organized.

Collaboration with Sales Team

Coordinate internally with the marketing technical and sales teams to ensure alignment during the sales cycle.

Participate in team meetings training sessions and product knowledge updates.

CRM and Reporting

Maintain basic CRM hygiene (client data opportunity status meeting logs).

Provide weekly summaries of assigned leads and prospects.

Requirements

Qualifications

- Education: Bachelors degree in business administration IT or a related field

- Experience: 1 2 years of experience in sales telesales or client-facing roles

- Strong communication eagerness to learn and ability to build rapport

- Familiarity with CRM tools and MS Office

- basic Microsoft product awareness is a plus

EQUAL EMPLOYMENT OPPORTUNITY COMMISSION:

Alnafitha IT is an Equal Opportunity Employer and does not discriminate based on race color creed national origin ancestry religion age citizenship sex marital or veteran status disability or handicap sexual orientation or any other basis prohibited by applicable law. Alnafitha IT also takes affirmative action to employ and advance in employment qualified women minorities and diversity representations. Alnafitha IT also makes reasonable accommodations for qualified individuals with disabilities in accordance with the Saudi and Egyptian employment laws

Qualifications - Education: Bachelor\'s degree in business administration, IT, or a related field - Experience: 1 2 years of experience in sales, telesales, or client-facing roles - Strong communication, eagerness to learn, and ability to build rapport - Familiarity with CRM tools and MS Office - basic Microsoft product awareness is a plus EQUAL EMPLOYMENT OPPORTUNITY COMMISSION: Alnafitha IT is an Equal Opportunity Employer and does not discriminate based on race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law. Alnafitha IT also takes affirmative action to employ, and advance in employment, qualified women, minorities and diversity representations. Alnafitha IT also makes reasonable accommodations for qualified individuals with disabilities, in accordance with the Saudi and Egyptian employment laws

Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia founded in 1993.As a fully Saudi-owned company we have established ourselves from a startup business to a market leader offering a comprehensive range of IT solutions tailored to meet the unique requirements ...