Travel Support Executive
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Job Location:
Monthly Salary:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description Travel Support Executive (Voice & Chat)
On-site Ahmedabad
Rotational Shifts Immediate Hiring
Client: Global Travel & Hospitality Brand
We are hiring Travel Support Executives for an international travel process. If you have excellent English communication skills and love assisting customers with travel-related queries this role offers a great career with a global brand.
Role Overview
As a Travel Support Executive you will handle customer queries related to bookings reservations cancellations travel changes accommodation support and itinerary assistance via voice and chat. You will be the first point of contact for customers worldwide.
Key Responsibilities
Assist customers with hotel bookings travel reservations modifications and cancellations
Respond to customer queries through voice & chat channels
Provide clear empathetic and solution-focused customer service
Ensure accurate documentation and follow standard operating procedures
Collaborate with internal teams for complex resolutions
Maintain service quality and meet performance metrics (CSAT AHT QA)
Required Skills & Qualifications
Excellent spoken & written English (mandatory)
Strong communication problem-solving & customer-handling skills
Ability to multitask and work in a fast-paced global process
Basic computer skills and ability to learn new tools
12th Pass or Graduate (not pursuing any course)
Work & Shift Details
Work Mode: On-site (Ahmedabad)
Shifts: Rotational shifts & rotational week-offs
Comfortable working in night shifts (if required)
Salary & Benefits
CTC: INR (based on interview performance)
Work with an international travel brand
Structured training & career growth in travel operations
Exposure to global customers & world-class support systems
Why Join This Travel Process
Fast-growing global industry
High learning curve: customer experience travel systems communication
Strong international exposure
Stable long-term career growth in CX & travel support
Required Skills:
travelamadeus gdsgdsenglishchatcommunicationcancellationsbookingsinternational travel
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