Travel Specialist FIT

Johannesburg - South Africa

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Our client is Southern Africas leading integrated tourism group operating businesses which range from travel management companies hotels lodges and restaurants to craft curio and jewellery shops and foreign exchange bureaux. They are driven by a commitment to exceptional quality service and value; its people-centred business philosophy; the development of mutually rewarding partnerships; constant innovation; and world-class technology.

Role Overview

To design quote for and book journeys to southern Africa for travellers via overseas agents.

Job Location: Bryanston

Job Type: Full-time

Workplace: Hybrid

Requirements

Matric / Grade 12
Travel & Tourism qualification would be preferable
4 years FIT-Tailor Making Tour consulting experience within the tour operating industry
Tourplan knowledge and execution would be preferable
Knowledge of customers needs and products
Ability to negotiate with suppliers for availability and rates
Good Tourism industry knowledge
Excellent South African geographic knowledge
Strong Touring Logistics knowledge

Responsibilities

Assess client needs in terms of special interests special needs and affordability/budget
Quoting of all services requested by clients within the required turnaround time
Reservations of all services requested by clients
Respond to written requests and provide written confirmations
Loading reservations on Tourplan
Ensure confirmation of services with suppliers
Stay in constant communication with agents with regards to status of reservations payment requirements deadlines and conditions of reservations
Arrange Meet and Greets as required
Maintain contact with tour guides throughout tour
Manage client complaints and emergencies
Maintain contact with agents