This role resides within Global Cybersecurity Services (GCS) team and reports to the AVP Cybersecurity Program. The ideal candidate has an extensive background in cybersecurity product management using the NIST framework and CIS controls as the foundation for building out our cloud network and host security domain operating models.
Strong leadership and stakeholder engagement capabilities are required and experience working with cross-functional and multi-disciplined security teams is a must-have. The candidate must be passionate about delivering results through large-scale transformation in a complex matrixed environment. This role will be accountable for identifying our priority initiatives within our environment which will guide our work over the next three years and beyond. You will lead a team of product owners and will maintain a shared product framework around planning delivery metrics budget and reporting processes as they relate to security initiatives. You will define our security portfolio priorities based on information security threats and risks pertinent to our companys business objectives and compliance requirements and you will provide a cohesive strategy across the entire security services organization within these security domains. Essential for success in this role will be the candidates ability to understand analyze and align stakeholder security needs across multiple businesses global locations and functions and to positively engage the organization in delivering the change. As the candidate will be leading and delivering this key component for Security Services accountability and commitment to delivering benefits on time and meeting business requirements is a must.
Position Responsibilities:
Delivery
Coordinating and fostering collaboration across cross-functional teams multiple business segments and lines of defense as the overall security strategy is built out
Strong data management and accurate reporting
Positive and effective engagement with the business/risk/security teams to ensure a cohesive cloud/network/host security services strategy is delivered
Ensuring effective change management and communications on this high-impact high-visibility roadmap to all key stakeholders including various Boards and Regulators
Strategy
Working with leadership to understand functional security capabilities and operational security processes and the desired delivery model (future state)
Support optimal decision making related to coverage against key cybersecurity frameworks such as NIST/CIS
Ensuring interlock with other strategic security initiatives and projects across the organization removing duplicity from the securities portfolio and with other in-flight information risk programs
Collaborate and contribute to the development and maintenance of the enterprise Cybersecurity and functional strategies and target operating model
Leadership
Leading through influence and working across multiple stakeholders and groups to drive outcomes
Modeling change leadership to the organization
Being emblematic of Manulifes core values as we build out the security teams brand
Required Qualifications:
10 years of experience in IT delivery management with at least 5 years in cybersecurity programs.
Proven track record of leading large complex multi-tower delivery organizations.
Skills & Competencies
Strong leadership and people management skills with experience building high-performing teams.
Deep understanding of cybersecurity frameworks technologies and regulatory requirements.
Exceptional communication negotiation and stakeholder engagement skills.
Expertise in delivery methodologies (Agile Waterfall hybrid) and tools (Jira ServiceNow etc.).
Certifications (Preferred)
PMP PgMP or equivalent program management certification.
CISSP CISM or other cybersecurity certifications.
3-5 years experience in Cloud/Network/Host Cybersecurityand portfolio Risk management is preferred.
A committed business leader willing to learn and grow and demonstrating resilience to adapt to ever-changing priorities and areas of opportunity
Experience in organizational design and/or significant people-related initiatives.
Ability to build positive and productive relationships with diverse groups of people; a drive for results combined with an appreciation for organizational structures and processes; thrives in a collaborative and challenging team environment
A proven innovative thinker and problem solver; brings a big-picture perspective the ability to see how all the pieces fit together and contribute to the achievement of broader organizational cloud security objectives and risk appetite; strong business acumen and judgment
Ability to balance strategic and tactical views and effort
Highly developed planning organizing and negotiating skills; can manage multiple tasks and meet deadlines
Demonstrated success in the coaching development and overall leadership of a committed well-aligned team that delivers results
Excellent interpersonal and communication skills to organize and negotiate with multi- disciplinary teams to meet security objectives
Ability and desire to work in a fast-paced and dynamic environment where change and growth are part of the culture
Lateral thinker with an end-to-end view of the cloud security operating model functions and key processes with an ability to identify emerging risks raise issues and find resolutions that deliver the right business outcomes
Analytical and strategic thinker with ability to perform data analysis and resolve complex issues (excel at decision-making)
Preferred Qualifications:
Certifications are highly desired but not all are must have
PMP PgMP or equivalent program management certification.
CISSP CISM or other cybersecurity certifications.
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Referenced Salary Location
CAN Ontario - Full Time RemoteWorking Arrangement
Salary range is expected to be between
$110530.00 CAD - $205270.00 CADIf you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.
Required Experience:
Director
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.