Digital Design Lead

Role: Digital Design Lead

Contract: Permanent

Shift pattern: Full Time

Location: Nottingham

Closing date: 5th December 2025

Recruitment Partner: Matthew Nelligan

About the role

Were looking for a motivated and creative Digital Design Lead to join our Digital Experience team and develop best-in-class digital solutions for our UK and ROI websites. You will lead the day-to-day design delivery for one of our business unit trading areas overseeing projects from concept to execution. Collaborating with a talented team of designers copywriters and FED specialists youll be a guardian of the Boots digital experience and ensure we are delivering digital-first on-brand customer focused experiences. Youll join a dynamic team who push boundaries and enjoy working in a challenging fast-paced environment.

Key responsibilities

• Develop customer-led digital design solutions for department category pages ensuring adherence to BVI guidelines (Boots Visual Identity) within the AEM (Adobe Experience Manager) templates

• Lead the end-to-end process from brief through design creation build testing quality control final page approvals and publishing to live

• Manage partner relationships and approvals with our teams and external agencies including Pharmacy Legal eCommerce Operations and Marketing teams.

• Work closely with the UX eCommerce and Insights teams to optimise the pages.

• Work within the project management workflow tool to understand briefs manage team resource monitor status and deliver to agree timelines.

• Line management coaching and development of a small team of designers

What youll need to have

• At least 3 years of experience in digital design for commercial websites.

• Proficient in Adobe Creative Suite (particularly Photoshop) and Figma

• Experience with CMS platforms ideally Adobe Experience Manager (AEM)

• Ability to manage own and your teams time prioritise work and meet deadlines

• Proven track record in managing stakeholder relationships and applying creative problem-solving skills in a fast-paced environment

• Excellent project management organisational and communication skills with a keen eye for detail and a strong customer focus

• Experience in coaching and mentoring team members helping them develop their skills and careers

• Flexibility as out of hours working will be required

• Formal graphic design qualification would be desirable

Our benefits

• Boots Retirement Savings Plan

• Discretionary annual bonus

• Generous employee discounts

• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child

• Flexible benefits scheme including option to buy additional holiday discounted gym membership life assurance activity passes and much more.

• Access to free 24/7 counselling and support through TELUS Health our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at Exclusions may apply eligible roles only.

Why Boots

At Boots we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots with you we change for the better.

Whats next

If successfully selected for interview one of our talent partners will be in touch to discuss the next steps and talk you through the interview process

Where a role is advertised as full-time we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service) PVG (Protection of Vulnerable groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.