Banker, Personal
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Job Location:
Dar es Salaam - Tanzania
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
To operate as the first point of contact and provide an exceptional level of service to International Personal Banking (IPB) clients through a number of channels (Phone e-mail & face to face) within the team offering financial solutions to clients within defined parameters and governance processes. Always operate with a mindset on client centricity and continuousimprovement.
Qualifications :
Minimum Qualifications
Type of Qualification: Bachelors degree
Field of Study: Commerce Banking Accounting Business Administration
Experience Required
Client Coverage
Personal and Private Banking
1-2 years
Ideally has experience in either a similar Banking/Financial role or has a strong level of customer service experience.
Additional Information :
Behavioural Competencies:
- Adopting Practical Approaches
- Embracing Change
- Examining Information
- Following Procedures
- Generating Ideas
- Interacting with People
- Producing Output
- Seizing Opportunities
- Team Working
- Thinking Positively
- Understanding People
- Upholding Standards
Technical Competencies:
- Active Listening
- Contact Centre Customer Relationship Management
- Difficult Calls Management
- Query Resolution
- Telephone Caller Handling
- Verbal Communication
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Academics
- Business Objects
- CAD CAM
- Corporate Finance
- Electronics
- Audio Visual
About Company
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients ... View more
