Senior Conversational AI Solutions Architect & Strategist

We are seeking a highly experienced Senior Conversational AI Solutions Architect & Strategist for a fixed-term consulting engagement of 2.5 to 3 months requiring a minimum commitment of 20 hours per week to lead the assessment and strategic definition for a mission-critical next-generation AI product line. You will drive a definitive recommendation on the how and if of building a core AI Receptionist solution defining both the optimal microservice architecture and the successful Go-to-Market (GTM) strategy.

This role requires a unique blend of deep expertise in modern Conversational AI technologies (e.g. LLMs NLU TTS) and a strong business acumen to architect a winning solution blueprint and roadmap.

Responsibilities:

• Lead Strategic Assessment: Conduct a comprehensive assessment to deliver a definitive recommendation on an all-in build versus an Integrator-Architect hybrid model for core AI components.
• Microservice Architecture Definition: Perform a detailed build-vs-partner analysis for key microservices including Intent Recognition Task-Oriented Actions Real-time Sentiment Analysis and branded Voice/Language Services.
• Cloud Strategy & Analysis: Conduct a comparative analysis of primary cloud providers (GCP AWS Azure) to recommend the optimal platform for hosting specialized low-latency AI and conversational workloads.
• Platform Integration: Define the API-first architecture and integration plan required for the AI to execute external actions (e.g. CRM updates Directory Integration presence routing).
• Architectural Gap Analysis: Identify core architectural changes needed within existing platform infrastructure to meet the real-time low-latency demands of the new AI product.
• Product & GTM Strategy: Define the market fit conduct User and Buyer Persona Analysis (including white-label reseller models) and propose the final packaging and pricing strategy (e.g. AI-Premium SKUs).
• Executive Deliverables: Synthesize all findings into a comprehensive report including a Microservice Architecture Blueprint a detailed Build vs. Partner decision matrix and a clear phased 18-month strategic roadmap.
• Stakeholder Management: Plan and lead high-level kickoff meetings detailed technical workshops and executive roadmap presentations.

Qualifications :

• 5 years of experience in Solutions Architecture Technical Strategy or Management Consulting focused on cutting-edge software products.
• Expertise in Conversational AI: Deep understanding of the architectural components required for modern AI Agents including Intent Recognition multi-turn dialogue management and real-time voice services (TTS/ASR).
• Architecture Design: Proven experience defining and detailing microservice architectures including API integration strategies (A2A/API-first) and managing complex distributed systems.
• Cloud Agnostic Strategy: Experience conducting comparative analysis and making formal recommendations on optimal cloud infrastructure (e.g. based on specialized AI services available in GCP AWS or Azure).
• Product Strategy: Experience defining market fit conducting persona analysis and contributing to GTM packaging and pricing strategies for new technology products.
• Communication: Exceptional ability to synthesize complex technical findings into clear executive-level presentations reports and roadmaps.
• Experience leading technical assessment workshops and interviewing key business stakeholders.

Nice-to-Have Qualifications:

• Direct experience with or knowledge of the architectural components used in the current AI Agent stack (e.g. LangChain real-time voice and synthesis APIs).
• Background in Unified Communications (UCaaS) Contact Center (CCaaS) or enterprise telephony/call routing systems.
• Experience structuring product offerings for a reseller/Managed Service Provider (MSP) channel model.
• Familiarity with the technical challenges of real-time language translation or voice cloning.

Additional Information :

We offer:

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. 
• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package including health insurance and a relocation program. 
• Work From Anywhere Culture: make the most of the flexibility that comes with remote work. 
• Growth Mindset: reap the benefits of a range of professional development opportunities including certification programs mentorship and talent investment programs internal mobility and internship opportunities. 
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. 
• Welcoming Multicultural Environment: be a part of a dynamic global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. 
• Social Sustainability Values: join our sustainable business practices focused on five pillars including IT education community empowerment fair operating practices environmental sustainability and gender equality. 

*Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race color religion sex national origin age disability veteran status sexual orientation gender identity or any other protected status under applicable law.

Remote Work :

Yes

Employment Type :

Full-time