Technology Deployment & Operations Technician – Audio Visual (Information Technology Support C)

THE VANCOUVER SCHOOL BOARD WELCOMES APPLICATIONS FOR THE POSITION OF:

This position is 100% in-person at the VSB Education Centre (1580 West Broadway)

THE ORGANIZATION: VANCOUVER SCHOOL BOARD (SCHOOL DISTRICT 39)

With deep gratitude and respect we are honoured to be learning and unlearning on the ancestral and unceded lands of the x ʷ məθk ʷ əy əm (Musqueam) S ḵ wxwú7mesh Úxwumixw (Squamish Nation) & səlilwəta ɬ (Tsleil-Waututh Nation).

At the VSB we are proud to provide exceptional learning experiences for students. As a large urban school district the VSB is one of Canadas most diverse school systems and equity and inclusivity are at the forefront of our approach to education.

Throughout the District more than 7700 staff work to create learning environments where every student thrives by prioritizing students needs applying evidence-informed practices and building relationships. The VSBs culture reflects the diversity of our city. Students enrolled in VSB come from varied backgrounds and lived experiences and are encouraged to explore and share their unique selves and gifts. Our commitment to students goes beyond academics with students overall well-being and sense of belonging being equally important. As an organization we strive to build a school system where every student can be their authentic self and succeed throughout their learning doing this work we champion equity and accountability by making evidence-based decisions. As a learning organization humility is our guidepost as we work to continually improve student outcomes in service to them their families and the broader community. For more information about our school district visit .

Responsibilities:

In this position you will:

• Implement configure and support cloud network endpoint MDM ITSM and security applications
• Implement and configure audio visual equipment at Education Centre provide support for meetings and events
• Install and configure computer and mobile devices server and directory services system and application software network nodes IP devices printers scanners and other technologies in schools and District locations
• Establish standards and procedures and apply scripting language for system configuration
• Configure program and administrate the ITSM solution in the district
• Implement the Districts printing initiative
• Prepare and execute detailed plans for complex multi-functional projects
• Research and analyze emerging trends in technology and systems architecture evaluate alternatives and make recommendations
• Develop and deliver training workshops for technical and end user audiences
• Liaise with stakeholders LIT teams vendors contractors and other third parties as required to support district services
• Perform information technology support to the Division
• Performs other related duties as required

Qualifications:

• Completion of grade 12 plus three (3) years full-time of combined post-secondary education in information technology electronics electrical and telecommunications.
• More than five (5) years of experience in the following: AV systems mobile device management (MDM) endpoint protection and IT service management (ITSM) solutions Experience working in a K-12 education organization an asset.
• Strong technical skill in deploying and supporting AV and screen-sharing technologies (Apple TV AirTame AirPlay Miracast Google Cast) and video conferencing platforms (Teams Zoom Webex).
• Proficient with Apple and Microsoft devices endpoint security and printing (Papercut).
• Experienced in configuring and supporting networking Mac/PC MDM virtual environments and O365 Azure AD Intune Jamf PowerShell and ITSM tools.
• Excellent communication skills (verbal and written) and experience in designing/delivering presentations.
• Must be able to meet the following assessment: Hands-on 1 hour series of tasks/problems (70%).
• Successful candidate must be willing to work evenings as required and be able to lift/carry/move weights up to 50 lbs. Evening work will be pre-scheduled and paid as OT (approx. 3 per month 10 months of the year 30 total).

Your application MUST include:

• Cover letter
• Resume
• Three (3) Professional References - names email addresses and phone numbers of your last direct supervisors/managers (contacted only with your prior approval)
• A copy of your Work Permit(if you are not a Canadian Citizen or Permanent Resident)

COMPENSATION

The base salary for this position is $75966.80 plus a comprehensive benefits package including Municipal Pension Plan Vancouver Employee Savings Plan Extended Health Dental Group Life Long Term Disability Vacation & Gratuity -approved overtime hours are paid as double-time ($83.48/hour).

TO APPLY:

1. To be considered for this position apply via MAKE A FUTURE. Include a cover letter resume and references.
2. Create a profile onMake a Future .
3. Click Apply Now under support positions.
4. Upload all supporting documents.
5. Answer all job posting questions.
6. Once your application has been submitted you will receive a confirmation email.

This posting is ongoing until filled. Qualified applicants are encouraged to apply as soon as applicants who are fully qualified will be considered for this shortlisted candidates will be notified.

Additional Information:

As a public body the personal information provided in this application is collected and used by the Vancouver School Board (VSB) in accordance with section 26(c) of the Freedom of Information and Protection of Privacy Act (FIPPA) RSBC 1996 c.165 as amended. This information will be used by VSB staff for the purpose of evaluating your qualifications experience and suitability for this position. It may also be used to verify the information provided conduct reference checks and/or contact you about next steps in the job competition. Pursuant to section 30 of FIPPA the VSB takes reasonable security measures to protect the personal information within its custody and control including what has been provided in this application. Should you have any questions about the collection and use of your personal information please email .

The VSB has been given approval from the Human Rights Tribunal for a Special Program under s. 42(3) of the Human Rights Code. Under this special program the VSB seeks to preferentially hire Aboriginal persons to a variety of teaching positions. Therefore each applicant may wish to provide on a voluntary basis information whether they self-identify as an Aboriginal person.