Engineering Manager GenAI Platform Development Experience (Remote, ROU)

About the Role:

The GenAI Platform team builds the core building blocks that power CrowdStrikes next generation of AI productsmodel inference knowledge bases agents/tools guardrails cost management and the SDLC around AI artifacts (evaluation benchmarking versioning deploy). This work is pivotal to the companys AI journey and a major bet on the path to CrowdStrikes $10B ARR ambition.

We look for an exceptionally strong handson manager who leads experienced engineers sets a high technical bar and jumps in to design and code when that unblocks the team. You operate in oneweek sprints with a you build it you run it ownership model to ship value fast without breaking trust.

You partner very closely with the Charlotte AI team with our data scientists and with other engineering and product teams. You also engage ProdSec InfoSec Legal and Privacy to deliver secure compliant enterprisegrade AI capabilities.

What Youll Do:

• Lead the GenAI Platform Development Experience team: own planning and execution for a significant slice of the platform; grow and coach a highcaliber group of cloud engineers

• Boost company productivity with GenAI tools: develop and promote the use of coding assistants GenAI bots and automated workflows to boost productivity across the entire company

• Refine the GenAI Platform through deep insights: develop and leverage analytics for the GenAI Platform to increase adoption and understanding of usage patterns

• Provide technical oversight: review designs define architecture and APIs contribute code and tests when needed to unblock progress and hold the line on engineering excellence

• Act as a product manager for selected platform capabilities: understand internal customer needs across partner teams translate business requirements into crisp problem statements define success metrics and drive prioritization and tradeoffs

• Run core processes endtoend: oncall rotation (participate and coordinate) incident response and retrospectives customersupport triage active bug management quarterly retrospectives performance reviews and 1:1s

• Drive production readiness and operational excellence: SLOs dashboards alerts runbooks staged rollouts/rollbacks and cost awareness across services

• Partner across the company: daytoday collaboration with Charlotte AI data scientists and other platform services; engage ProdSec/InfoSec/Legal/Privacy when required to ship compliant secure solutions

• Shape the roadmap: cocreate a 612 month platform roadmap align sequencing with engineering directors and navigate ambiguity and shifting priorities while landing to timelines

• Hire and develop talent: drive recruiting endtoendfrom first touch through onboardingand foster a culture of innovation and continuous learning in a rapidly evolving GenAI space

What Youll Need:

• 8 years in software engineering and 2 years as an engineering manager (exceptional tech/team leads with informal peopleleadership experience are considered)

• Technical bar at seniorengineer level: able to understand drive and design complex distributed systems; comfortable reading/writing code for reviews prototypes and unblocking work

• Platform DNA: experience building and operating shared services or platforms used by many teams (multitenant concerns contracts/SDKs permissions usage controls)

• Proven delivery at scale: shipped and operated large realworld systems at meaningful scale (e.g. high QPS/millions of requests per day or thousands of enterprise users) with strong oncall and postmortem habits

• Cloudnative execution: containers/Kubernetes and at least one major cloud (AWS GCP); pragmatic about reliability latency and cost

• Crossfunctional leadership: effective partnership with product managers program managers SDETs data scientists etc.; able to influence without authority and drive alignment

• Peoplefirst leadership: empowering supportive and empathetic style that brings the best out of experienced engineersespecially under fast pace and shifting priorities

• Startupstyle resilience: bias for action operate in ambiguity make decisions with incomplete information and land outcomes in a oneweek sprint cadence

• Excellent written and verbal communication: clear framing of decisions tradeoffs and status to varied audiences

• Experience working across multiple geographies and time zones; flexibility to accommodate meetings with partners across the globe

Bonus Points:

• GenAI production exposure: LLM serving RAG guardrails/safety evaluation frameworks and cost/latency tuning in production environments

• Familiarity with GenAI tooling frameworks used in production (e.g. LangChain LlamaIndex CrewAI n8n etc.)

• Understanding of cybersecurity domain knowledge and security operations

• Securityfirst mindset with experience meeting privacy/compliance requirements for enterprise systems

#LI-DM1

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Benefits of Working at CrowdStrike:

• Market leader in compensation and equity awards

• Comprehensive physical and mental wellness programs

• Competitive vacation and holidays for recharge

• Paid parental and adoption leaves

• Professional development opportunities for all employees regardless of level or role

• Employee Networks geographic neighborhood groups and volunteer opportunities to build connections

• Vibrant office culture with world class amenities

• Great Place to Work Certified across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race color creed ethnicity religion sex (including pregnancy or pregnancy-related medical conditions) sexual orientation gender identity marital or family status veteran status age national origin ancestry physical disability (including HIV and AIDS) mental disability medical condition genetic information membership or activity in a local human rights commission status with regard to public assistance or any other characteristic protected by law. We base all employment decisions--including recruitment selection training compensation benefits discipline promotions transfers lay-offs return from lay-off terminations and social/recreational programs--on valid job requirements.

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