What are we looking for
A Banquet Server serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviors skills and values that follow:
Committed to delivering high levels of customer service
Flexibility to respond to a range of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
ACCESSIBILITY Hilton Hotels and Resorts are committed to providing equality of services access to facilities for all our guests. For more information on this hotels Accessibility for Ontarians with Disabilities Act (AODA) policy and plan please contact the hotel at or callAODA.
As a Lounge Server you are responsible for serving guests in a friendly timely and efficient manner to deliver an excellent Guest and Member experience. A Restaurant Server will also be required to have extensive knowledge of menu offerings. Specifically you will be responsible for performing the following tasks to the highest standards.
What will I be doing
As a Banquet Server you are responsible for supporting Food and Beverage operations to deliver an excellent Guest and Member experience. A server will also be required to ensure cleanliness of all areas and maintain equipment. Specifically you will be responsible for performing the following tasks to the highest standards:
Manage guest queries in a friendly timely and efficient manner
Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
Ensure knowledge of menu and all products
Ensure mis-en-place is well stocked at all floor stations
Follow correct reporting procedures if faced with issues
Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
Practice Hilton Grooming standards including uniform dress code cleanliness and personal hygiene
Comply with hotel security fire regulations and all health and safety legislation
EOE/AA/Disabled/Veterans
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.