Manager, Patron Programs

Are you passionate about culture arts natural history and science Are you keen on how these elements aesthetically come together to tell the many stories of humanityJoin our team at ROM and consider a fulfilling career as Manager Patron Programs.

ROM Governors is a strategic partner to the Royal Ontario Museum (ROM) passionate about its role in advancing ROMs mission through inspired philanthropic and sponsorship relations. ROM Governors is committed to being the countrys top cultural foundation because of its success in building highly engaged impactful donor and other community relationships.

WHO WE NEED:
ROM Governorsis proud to steward five distinguished Patrons Programs: the Discovery Patrons Circle Young Patrons Circle Royal Patrons Circle ROMsWomen Initiative and the Royal Exhibitions Circle. We areseekinga motivated highly organized and nimbleManager Patron Programstojoin the ROM Governors Team.

TheManager Patron Programswill play an essential role in cultivating and stewarding a strong pipeline of current and prospective annual and mid-level donors and will be responsible for developing and implementing powerful strategies to attract and engage individuals in philanthropic giving to ROM. From introducing individuals to philanthropy and securing support at various giving levels to fostering relationships through stewardship and events theManageracts as an ambassador for ROMbuilding meaningful connections celebrating shared values anddemonstratingthe impact of philanthropy on the Museums mission.

The Manager Patron Programs will play a key role in advancing ROM Governors annual revenue goals by cultivating meaningful donor relationships and supporting the development of both annual and multi-year donor engagement strategies.

A background in the arts culture ormuseumsectorespecially with experience inmembership or donorprogramscan be a strong asset.

POSITION SUMMARY:
Reporting to the Associate Vice President Philanthropy the Manager Patron Programs is a passionate philanthropy advocate dedicated to empowering donors and fostering meaningful connections with the Royal Ontario Museum. The Managerplays a critical role on the Philanthropy team developing and engaging a robust pipeline of current and futureannual andmid-level donors. The Manager leads all aspects of the patrons fundraising processfromidentificationcultivationandsolicitationto stewardship through a series of Patron Programs. The Manager is an ambassador for ROM who strives to build meaningful relationships celebrate shared values and communicate the importance of philanthropy at ROM.

KEY DUTIES AND RESPONSIBILITIES:

• Implementsstrategies to secure Patrons acquisitionsrenewalsand upgrades with an eye to building the pipeline for donor migration into mid- and high-level giving.

• Manages patron programs from development to delivery including donor communications stewardship and recognition fulfillment and the planning and approval of programming content with the support of other Development staff.
• Maintains a seamless Patron renewal process including drafting communicationscallingand emailing members and tracking actions and giftsproperly usingRE.

• Collaborates with Governors Marketing and Communications teams to create compelling materials fordonorand prospect outreach and acquisition.

• Works withGovernorsOperations team to ensure all relevant data is entered and up-to-date in the information isaccurate including revenue reports and projections along with all related expenses.

• Liaiseswith colleagues across the Museum including curators and others tohelpplan and deliver engaging donor stewardship opportunities.

• Works with Relationship Managers by supporting the solicitation and stewardship of donors with overlap in Patrons.

• Works in a highly collaborative way to ensure the broad Governors Team is aware of key opportunities for donor cultivation and stewardship.

• Oversees dedicatedvolunteercommitteesto strengthen fundraising efforts and ensure donor engagement through related programs.

• Develops and/or coordinates meeting content and materials and committeeassignments. Works with and supports the committee to ensure volunteers are motivated mission-alignedand successful in their fundraising efforts.

• Attends Patrons events andactsas an ambassador for ROM and Patron Programs.

• Participatesinadditionalevents managed by other ROM Governors departments as needed.

• Minimum of 5 years experience withdemonstratedsuccess developing and implementing personalized donor engagement plans.

• Exceptional interpersonal and communication skills with a talent for engaging with donors in an authentic and compelling way.
• Direct or related experience with membership activities including renewal cyclesupgradeand acquisition strategies.
• Strong project management skills.
• Passion for the arts culture and nature withanability to inspire others to share that passion.

• Strong organization skills and attention to detail ensuring that donors receivetimelyand personalized communication.

• Excellent problem-solving skills business acumen strategic aptitude and sound judgment.

• Ability to efficiently organize and manage a diverse range of assignments while meeting multiple deadlines along with thorough attention to all details and consistentfollow-through.

• Resourcefulness and independence whileremainingcomfortable working within the framework of a team-oriented environment.

• Competence in a variety of computer applications includingdatabases spreadsheets and word processing programs.

• Experience using donor management fundraising software or CRM with RE or RE NXT familiarity preferred.

• Knowledge of and experience with the Toronto philanthropic community desired.

• Ability to handle sensitive and confidential information appropriately and with discretion.

1. Reports to: AVP Philanthropy and supports the portfolios revenue program leaders.
2. Internal: Works closely with the Philanthropy team and collaboratively with all departments of the ROM Governors; liaise with key stakeholders within the Museum.
3. Committees: Volunteer Committees associated with revenue programs asrequired.
4. External: Donors and prospects.

Salary and Terms of Employment

• START DATE:ASAP
• STATUS: Permanent (Full-time)
• EMPLOYEE GROUP:ROM Governors
• SALARY:$70000 $100000 per annum
• SCHEDULE:35 hours per week
• PROBATIONARY PERIOD:six (6) months
• LOCATION: Toronto ON
• OPEN DATE: November 28 2025
• CLOSE DATE: Open Until Filled

Diversity Statement
At ROM we consider equity diversity and inclusion foundational to our institutional success. We seek to foster a workplace that reflects the diversity of the city and province in which we are located and welcome all qualified and experienced candidates to apply regardless of their gender age sex race religion ethnicity ability sexual orientation or gender identity.

Accessibility Statement
ROM Governors is committed to fair and accessible employment practices. Upon request suitable accommodations are available under the Accessibility for Ontarians with Disability Act (AODA) to applicants invited to an interview.

Only candidates selected for an interview will be contacted. The selected candidate will be required to participate in a comprehensive Background Check.