Principal Consultant QA Automation Engineer

Ready to build the future with AI
At Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of whats possible this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today. Get to know us at and on LinkedIn X YouTube and Facebook.
Inviting applications for the role of Principal Consultant QA Automation Engineer

In this role we are seeking a QA who will work across consumer-facing web mobile mobile app ecommerce and the broader marketing technology space applications. This position must have a solid foundation for both consumer-facing web QA and QA automation.

Responsibilities
Experience with javascript for writing automation tests.
SQL experience required for querying
Record and analyze test results comparing them against expected outcomes to ensure high quality
Provide insights from a users perspective to improve the client-side experience
Enhance and mature regression testing processes ensuring comprehensive coverage and efficiency
Design and document detailed test plans for various projects
Participate actively in an Agile development environment contributing to daily standups sprint planning backlog refinement and retrospectives
Lead QA efforts for web application releases ensuring smooth transitions to production
Be available to address critical production issues including after-hours support when necessary

Qualifications we seek in you!
Minimum Qualifications / Skills
Bachelors degree in business information systems (IS) computer science or related field or equivalent-related IT experience

Preferred Qualifications/ Skills
Manual Testing Skills
Structured Test Planning: Develop and execute thorough test plans and checklists including last-minute verification using frameworks.
Audience Logic & Data Validation: Ensure accuracy in audience segmentation email content logic and data integrity across systems.
Privacy & Compliance Checks: Validate PII masking data privacy protocols and compliance standards in all environments.
Email & Content QA: Review subject lines preheaders alt-text image sizing and rendering across devices and email providers.
Spelling & Language Accuracy: Perform spell-checks and validate dictionary configurations across platforms and campaigns.
Link & URL Validation: Verify tracking redirects and link functionality across devices and platforms.
File & Naming Convention Testing: Test various file types naming conventions and path structures (e.g. long paths reserved characters UNC paths).
Accessibility & Usability Testing: Validate keyboard navigation screen reader compatibility high contrast mode and assistive device support.
UI Behavior & Interactivity: Test dialog boxes tooltips tab order and control responsiveness under different UI states.

Automated Testing Skills
Backend & API Testing: Validate data flow API responses and system behavior under various network and load conditions.
Automated Script Development: Build and maintain end-to-end workflows including boundary condition and equivalency class testing.
Cross-System Integration Testing: Ensure seamless data and functionality flow between backend services ESPs QA tools and third-party platforms.
Checklist & Proof Automation: Automate validation of campaign readiness audience previews and URL QA reports.
Rendering & Link Validation Tools: Use tools like Inbox Monster to automate rendering checks and link validations across email clients.
Stress & Performance Testing: Simulate low memory high traffic and network interruptions to assess system resilience and recovery.

Why join Genpact
Lead AI-first transformation Build and scale AI solutions that redefine industries
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your careerGain hands-on experience world-class training mentorship and AI certifications to advance your skills
Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace
Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.