Acceleration Center Delivery Excellence Architect Senior Manager

Level: Sr. Manager

Team: Delivery Excellence- Tech Enablement

Product: Concourse

Job Summary

The Delivery Excellence Tech Enablement team is seeking a highly hands-on and execution-focused Architect to lead end-to-end technical strategy design and implementation across complex cross-functional initiatives. The Architect plays a critical role in shaping scalable secure and maintainable solutions while ensuring alignment with platform-wide standards and long-term engineering direction.

The Architect serves as a technical leader who operates deeply in the code partnering closely with engineers through practical guidance pull request participation and day-to-day mentorship. This role drives architectural clarity and consistency across teams leading cross-team initiatives collaborating with technical leaders and enabling engineering teams to deliver with confidence and technical excellence.

This position also acts as a technical anchor for multiple offshore teams ensuring adherence to architectural patterns engineering best practices and product objectives. Beyond design and governance the Architect actively supports coding reviews troubleshooting and deliverypromoting strong execution architectural integrity and a best-in-class developer experience.

Key Role Information

• 10 years in engineering or architecture roles with proven experience designing and delivering modern software solutions.

• This is a hands-on role therefore you need to be comfortable writing and reviewing code (ideally JavaScript/TypeScript React GraphQL Microservices MongoDB).

• Deep understanding of engineering execution from planning and estimation to CI/CD testing and deployment.

• Demonstrated ability to lead teams through complex technical deliveries while staying close to the work.

• Strong architectural instincts backed by pragmatic real-world experience.

• Excellent communication and collaboration skills able to navigate technical and non-technical audiences with clarity.

• Ability to openly discuss understand and translate business problems into technical solution in real time conversations and refinements.

• Experience bringing back solutions to product teams based on your knowledge of the business platform and technical capabilities instead of architecting and developing exactly what is requested by the product teams.

• Experience in scaled agile environments with architectural ownership at the Epic or Capability level.

• Proven application on GenAI in the SDLC.

Key Responsibilities

Architecture Design Ownership & Alignment

• Define validate and evolve technical architecture alongside development teams ensuring alignment with product vision and delivery goals.

• Represent architecture in agile ceremonies grooming planning and design sessions.

• Translate architecture into working solutions collaborating on service and UI patterns interfaces data contracts and NFRs (scalability observability security).

• Drive architecture definition and decision-making for your teams while ensuring alignment with Concourse platform patterns and practices.

• Define validate and evolve technical architecture alongside development teams ensuring alignment with product vision and delivery goals.

• Propose and jointly build Proofs of Concept (POCs) with teams to de-risk architecture and validate approaches before wider implementation.

• Act as the offshore/onshore bridge for architecture working directly with U.S.-based leads to communicate context validate direction and ensure technical cohesion.

Hands-On Engineering Leadership

• Stay immersed in the codebase contributing directly to features refactors reviews and CI/CD practices.

• Serve as a technical guide for engineers modeling clean code practices testing strategies and patterns.

• Support developers with hands-on guidance unblock technical issues and debug complex system behaviors as needed.

Technical Team Delivery & Developer Enablement

• Work with Tech Leads across multiple teams to ensure successful delivery of technical outcomes.

• Partner with tech leads and delivery managers to ensure consistent execution across sprints and PIs.

• Identify gaps in implementation drive resolution and maintain quality under real-world constraints.

• Identify and implement tooling or practices that improve developer experience and velocity.

• Encourage a consultative mindset across the team: helping devs understand the why behind the what.

Mentorship & Talent Development

• Actively mentor engineers and architects offering feedback through pairing PRs design sessions and retrospectives.

• Foster growth across the team by sharing architectural principles tech knowledge and delivery best practices.

• Evaluate technical strengths and development areas to guide talent evolution.

Operational & Support Readiness

• Be the primary technical responder on critical support and incident calls when needed.

• Lead technical triage collaborate with developers and guide root cause resolution.

• Ensure issues are followed by post-incident RCA (Root Cause Analysis) automation and testing improvements to avoid recurrence.

How You Work

• Builders Mentality: You believe architecture is validated through working code not just diagrams.

• Leadership Through Presence: You lead by doing and gain influence by investing in people and outcomes.

• Collaborative by Default: You work across boundaries partner with platform and solution architects and embrace feedback loops.

• Ownership Mindset: You own outcomes from whiteboard to prod and care deeply about the impact of your solutions.

• Embedded not Detached: You believe architects should be in the trenches guiding and supporting developers where it matters most in code and in conversations.

• Connector: You collaborate across geographies and roles ensuring alignment understanding and delivery across boundaries.

• Problem Solver: Youre not afraid to dive into logs debug code or jump on a support call and then drive process or tech improvements to prevent recurrence.

• Mentor & Multiplier: You grow talent around you and raise the bar through your presence and leadership.

What Youll Bring to the Team

• A systems-thinking mindset with a passion for clean sustainable architecture.

• A consultative approach that enables teams to solve problems while aligning with enterprise standards.

• Confidence navigating complex environments with multiple stakeholder groups.

• A proactive drive to lead architecture from concept to delivery.