Manager, Real Estate and Administration (Facilities Management Soft Services) at African Export Import Bank (Afreximbank)

JOB TITLE: Manager Real Estate and Administration (Facilities Management Soft Services)

JOB LOCATION:Cairo Egypt

JOB DETAILS:

• Soft Services Assistant Manager should manage and control the soft services operations in Bank headquarters to ensure its compliance with the agreed upon performance level bank rules and security &QHSE standards.
• S/he should effectively manage and direct team members to ensure team objectives are being carried out.
• S/he should ensure continuous improvements are made and all soft services activities are delivered in an exquisite and efficient manner and in accordance with internationally accepted best practice financial budget and bank standards.

Responsibilities
Soft Services Management:

• Guide and control the Soft Services team to ensure the effective and efficient provision of catering and housekeeping services for all Bank staff and guests.
• Develop and implement systems to ensure Bank headquarters are maintained and operated in accordance with Security & QHSE standards while optimizing efficiency.
• Ensure the Soft Services team works diligently professionally and efficiently to achieve all objectives while continuously developing the team to guarantee stakeholder satisfaction.
• Maintain clear and efficient periodic reporting (and more frequent if required) to the Assistant Manager Office Management & BCM-HQ ensuring visibility of the status of cleaning and catering plan implementation challenges faced and recommendations for action.
• Maintain adequate and detailed records reflecting Soft Services activities carried out at Bank headquarters including but not limited to reports notices payments cleaning provider schedules and plans.
• As part of the Property Management Team uphold the Banks culture policies and rules while ensuring the highest quality management to enhance stakeholder satisfaction.
• In cooperation with the QHSE team ensure all facilities comply with QHSE standards and Bank policies while providing necessary training or support.
• Contribute to setting budgets and financial forecasting ensuring all Soft Services activities align with pre-agreed financial budgets predicted needs QHSE standards and Bank regulations.
• Work in coordination with the Banks procurement policies to identify select and contract cleaning providers ensuring a clean safe healthy and conducive work environment for Bank staff.
• Implement effective risk management planning and practices ensuring full compliance with ISO Risk Management Standards. Properly classify threats (based on effect and frequency) achieve planned objectives and efficiently allocate and utilize resources for risk treatment.

Executive Residences Management:

• Oversee the operations team to provide professional operations and maintenance services for Executives residences ensuring a reliable safe healthy and conducive living environment for Executives and their families.
• Manage all aspects of the day-to-day operations of Executives residences including maintenance and repair services security and protection services and pest control ensuring compliance with QHSE standards.
• Monitor activities performed by service providers to ensure alignment with pre-agreed service level agreements and QHSE standards.
• Review monthly reports before submitting them to the concerned departments.

Team Management:

• Identify and communicate key responsibilities and practices to ensure the efficient delivery of reports and successful achievement of objectives.
• Evaluate and direct team members conducting regular assessments to ensure compliance with all agreed-upon KPIs.

Qualifications

• Education:Masters Degree in Occupational Health and Safety or any relevant field.
• Certifications: PMP (Project Management Professional) certification is essential.

Knowledge & Experience:
Experience Required:

• Total Years of Experience:More than 10 years.
• Experience in the Same Field/Department:610 years.
• Experience in the Same Position:610 years.

Technical Skills:

• Proficiency inMicrosoft Office applications(Word Excel PowerPoint and Outlook).
• Excellent knowledge ofdata analysis and risk assessment.
• Experience working infacilities management.

HOW TO APPLY
To apply for the ongoing African Export-Import Bank (Afreximbank) Job recruitment visit theAPPLICATION PORTALto submit your application!