A leading South African-based financial technology (FinTech) and data analytics company that specializes in providing verified real-time consumer and business data to its clients is looking for a Cloud Data Platform Support Engineer to join their team remotely.
This role will play a critical role in ensuring the stability reliability and efficiency of our data platform hosted in Microsoft Azure with a future vision to extend into other cloud environments. This role is primarily focused on incident response technical support and platform reliability while also contributing to proactive improvements such as monitoring automation and performance optimization. The Cloud Data Platform Support Engineer will work closely with Full Stack Support Engineers in squad structures but report into the Data Engineering function bridging support between application and data workloads.
Key Responsibilities:- Provide technical support for cloud-based data platforms currently hosted in Microsoft Azure including data warehouses data pipelines distributed computing frameworks and related services.
- Respond to and resolve production incidents including performance issues system stability challenges and data reliability concerns.
- Perform root cause analysis of production issues and provide clear documentation for resolution and long-term prevention.
- Collaborate with Data Engineers Full Stack Support Engineers Data Scientists and Client Facing technical troubleshooting and incident resolution.
- Proactively monitor system health and data pipeline performance using cloud-native monitoring and observability tools.
- Build and maintain automation scripts using programming and scripting languages such as Python PowerShell and Bash to reduce repetitive tasks and improve operational efficiency.
- Develop dashboards alerts and reporting frameworks to provide real-time insight into platform health and performance.
- Suggest and once approved implement improvements that increase resilience reliability and performance.
- Participate in structured incident review sessions sharing lessons learned and contributing to continuous improvement.
- Write maintain and share runbooks and troubleshooting guides as part of a knowledge base for faster issue resolution.
- Be available on occasion for extended working hours during critical outage events or high-priority incidents.
- Stay up to date with new technologies in Microsoft Azure and broader cloud ecosystems including Kubernetes Databricks Fabric distributed data processing frameworks and cloud-native data services.
Required Qualifications- Bachelors degree in computer science Information Systems Engineering or a closely related field.
Required Experience- At least three years of hands-on experience in support engineering cloud operations or data engineering within a cloud environment (Microsoft Azure preferred).
- Strong practical experience with cloud-hosted data platforms such as enterprise data warehouses pipeline orchestration services and distributed compute engines.
- Ability to investigate troubleshoot and resolve issues with Structured Query Language (SQL) Transact-SQL Python and Spark workloads.
- Knowledge of incident management practices including escalation resolution and prevention methods.
- Familiarity with cloud-native monitoring and observability tools.
- Proven ability to manage business-critical production systems while upholding high standards of reliability and data quality.
- Excellent communication skills with the ability to explain technical challenges and solutions to both technical and non-technical audiences.
Required Skills- Professional certifications in cloud data engineering cloud administration or cloud solution architecture (Microsoft Azure preferred).
- Familiarity with container orchestration and virtualization technologies such as Kubernetes and Docker.
- Experience working with modern scalable analytics platforms such as Databricks Spark Azure Synapse or Microsoft Fabric.
- Knowledge of multiple cloud platforms (Amazon Web Services or Google Cloud Platform) is advantageous.
- Experience with automated deployment pipelines infrastructure as code and continuous integration/continuous delivery practices.
Contact Hire Resolve for your next career-changing move.
Our client is offering a highly competitive salary for this role based on experience.
Apply for this role today contact Gaby Turner at or on LinkedIn
You can also visit the Hire Resolve website: or email us your CV:
Hire Resolve is a Recruitment Agency in South Africa that focuses on working the following jobs in South Africa.
Engineering Recruitment Agency in South Africa focusing on the following disciplines:
Civil Engineering jobs in South Africa. Johannesburg Cape town Durban Eastern Cape (Gqeberha and East London)
Mechanical engineering jobs in South AfricaJohannesburg Cape town Durban Eastern Cape(Gqeberha and East London)
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Quantity Surveying jobs in South AfricaJohannesburg Cape town Durban Eastern Cape (Gqeberha and East London)
Finance Recruitment Agency in South Africa focusing on the following disciplines.
Finance jobs in South Africa. Johannesburg Cape town Durban Eastern Cape(Gqeberha and East London)
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View our jobs below.
Need staff. Email us.
DescriptionA leading South African-based financial technology (FinTech) and data analytics company that specializes in providing verified real-time consumer and business data to its clients is looking for a Cloud Data Platform Support Engineer to join their team remotely. This role will play a criti...
A leading South African-based financial technology (FinTech) and data analytics company that specializes in providing verified real-time consumer and business data to its clients is looking for a Cloud Data Platform Support Engineer to join their team remotely.
This role will play a critical role in ensuring the stability reliability and efficiency of our data platform hosted in Microsoft Azure with a future vision to extend into other cloud environments. This role is primarily focused on incident response technical support and platform reliability while also contributing to proactive improvements such as monitoring automation and performance optimization. The Cloud Data Platform Support Engineer will work closely with Full Stack Support Engineers in squad structures but report into the Data Engineering function bridging support between application and data workloads.
Key Responsibilities:- Provide technical support for cloud-based data platforms currently hosted in Microsoft Azure including data warehouses data pipelines distributed computing frameworks and related services.
- Respond to and resolve production incidents including performance issues system stability challenges and data reliability concerns.
- Perform root cause analysis of production issues and provide clear documentation for resolution and long-term prevention.
- Collaborate with Data Engineers Full Stack Support Engineers Data Scientists and Client Facing technical troubleshooting and incident resolution.
- Proactively monitor system health and data pipeline performance using cloud-native monitoring and observability tools.
- Build and maintain automation scripts using programming and scripting languages such as Python PowerShell and Bash to reduce repetitive tasks and improve operational efficiency.
- Develop dashboards alerts and reporting frameworks to provide real-time insight into platform health and performance.
- Suggest and once approved implement improvements that increase resilience reliability and performance.
- Participate in structured incident review sessions sharing lessons learned and contributing to continuous improvement.
- Write maintain and share runbooks and troubleshooting guides as part of a knowledge base for faster issue resolution.
- Be available on occasion for extended working hours during critical outage events or high-priority incidents.
- Stay up to date with new technologies in Microsoft Azure and broader cloud ecosystems including Kubernetes Databricks Fabric distributed data processing frameworks and cloud-native data services.
Required Qualifications- Bachelors degree in computer science Information Systems Engineering or a closely related field.
Required Experience- At least three years of hands-on experience in support engineering cloud operations or data engineering within a cloud environment (Microsoft Azure preferred).
- Strong practical experience with cloud-hosted data platforms such as enterprise data warehouses pipeline orchestration services and distributed compute engines.
- Ability to investigate troubleshoot and resolve issues with Structured Query Language (SQL) Transact-SQL Python and Spark workloads.
- Knowledge of incident management practices including escalation resolution and prevention methods.
- Familiarity with cloud-native monitoring and observability tools.
- Proven ability to manage business-critical production systems while upholding high standards of reliability and data quality.
- Excellent communication skills with the ability to explain technical challenges and solutions to both technical and non-technical audiences.
Required Skills- Professional certifications in cloud data engineering cloud administration or cloud solution architecture (Microsoft Azure preferred).
- Familiarity with container orchestration and virtualization technologies such as Kubernetes and Docker.
- Experience working with modern scalable analytics platforms such as Databricks Spark Azure Synapse or Microsoft Fabric.
- Knowledge of multiple cloud platforms (Amazon Web Services or Google Cloud Platform) is advantageous.
- Experience with automated deployment pipelines infrastructure as code and continuous integration/continuous delivery practices.
Contact Hire Resolve for your next career-changing move.
Our client is offering a highly competitive salary for this role based on experience.
Apply for this role today contact Gaby Turner at or on LinkedIn
You can also visit the Hire Resolve website: or email us your CV:
Hire Resolve is a Recruitment Agency in South Africa that focuses on working the following jobs in South Africa.
Engineering Recruitment Agency in South Africa focusing on the following disciplines:
Civil Engineering jobs in South Africa. Johannesburg Cape town Durban Eastern Cape (Gqeberha and East London)
Mechanical engineering jobs in South AfricaJohannesburg Cape town Durban Eastern Cape(Gqeberha and East London)
Electrical engineering jobs in South AfricaJohannesburg Cape town Durban Eastern Cape(Gqeberha and East London)
Construction jobs in South AfricaJohannesburg Cape town Durban Eastern Cape(Gqeberha and East London)
Quantity Surveying jobs in South AfricaJohannesburg Cape town Durban Eastern Cape (Gqeberha and East London)
Finance Recruitment Agency in South Africa focusing on the following disciplines.
Finance jobs in South Africa. Johannesburg Cape town Durban Eastern Cape(Gqeberha and East London)
Actuarial jobs in South AfricaJohannesburg Cape town Durban Eastern Cape(Gqeberha and East London)
Investment jobsin South AfricaJohannesburg Cape town Durban Eastern Cape(Gqeberha and East London)
Financial riskjobsin South AfricaJohannesburg Cape town Durban Eastern Cape(Gqeberha and East London)
Tax jobsin South AfricaJohannesburg Cape town Durban Eastern Cape(Gqeberha and East London)
Audit Jobs in South AfricaJohannesburg Cape town Durban Eastern Cape(Gqeberha and East London)
Mining Recruitment Agency in South Africa.
Mining jobs in Johannesburg Rustenburg Limpopo Northern Cape Mpumalanga and more.
Manufacturing jobs in South Africa. Johannesburg Cape Town Durban Eastern Cape(Gqeberha and East London)
Supply Chain jobs inSouth Africa. Johannesburg Cape Town Durban Eastern Cape(Gqeberha and East London)
IT jobs in South Africa. Johannesburg Cape Town Durban Eastern Cape(Gqeberha and East London)
View our jobs below.
Need staff. Email us.
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