Responsibilities and Duties
- Provide excellent customer service while maximizing the dealerships parts sales.
- Receive verify and stock incoming shipments
- Pull customer orders transfers returns and ship accordingly.
- Locate needed parts quickly and efficiently.
- Maintain and inventory shipping and warehouse supplies
- Clearly communicate parts pricing and expected arrival dates.
- Inform customers immediately when expected parts arrival dates have changed or delays are expected
- Communicate all problems shortages or delays to the branch parts manager and or general parts manager and customers as soon as possible.
- Maintain the parts showroom in a clean properly stocked and orderly manner. Update posters and flyers as needed.
- Follow all company and branch policies concerning invoicing stocking and credits.
- Must be able to follow directions from supervisor.
- Must be able to interact efficiently and have a high level of cooperation with co-workers.
- Follow company guidelines when establishing parts selling prices.
- Report and maintain list of lost sale information.
- Ensure that all freight restocking and or miscellaneous charges are properly charged as per company policy.
- Review all requests for Emergency Orders with parts manager prior to placing orders.
- Perform parts cycle counts and other inventory control.
- Participate and utilize all parts training when available.
- Maintain current knowledge of products represented by the dealership.
- Actively participate in sales improvement training.
Qualifications
- Must have a safe driving record.
- Must be able to pass a pre-employment Drug Test and Criminal Background check
- Written and verbal communication skills ability to demonstrate and state facts to all contact people.
- Understanding of PC hardware/Software (Windows MS Word MS Excel MS Outlook MS PowerPoint) including all manufacturers web portals.
- Understanding of Manufacturers products (specifications applications operations and structures).
- Understanding of Manufacturers Parts Policy and Procedure Manuals.
- Detail oriented organized and responsible.
- May be required to drive a company vehicle to pick up or deliver parts (less than 10% of the time)
Physical Requirements
- Required to stand for long periods and manage stress in a fast-paced environment.
- Required to use computers and office machines.
- While performing the duties of this job the employee is occasionally required to stand walk sit climb stairs and ladders lift 75 pounds regularly and repeatedly and use hands.
- Must have the ability to enter exit and inspect construction equipment.
Required Experience:
IC
Responsibilities and DutiesProvide excellent customer service while maximizing the dealerships parts sales.Receive verify and stock incoming shipmentsPull customer orders transfers returns and ship accordingly.Locate needed parts quickly and efficiently.Maintain and inventory shipping and warehouse ...
Responsibilities and Duties
- Provide excellent customer service while maximizing the dealerships parts sales.
- Receive verify and stock incoming shipments
- Pull customer orders transfers returns and ship accordingly.
- Locate needed parts quickly and efficiently.
- Maintain and inventory shipping and warehouse supplies
- Clearly communicate parts pricing and expected arrival dates.
- Inform customers immediately when expected parts arrival dates have changed or delays are expected
- Communicate all problems shortages or delays to the branch parts manager and or general parts manager and customers as soon as possible.
- Maintain the parts showroom in a clean properly stocked and orderly manner. Update posters and flyers as needed.
- Follow all company and branch policies concerning invoicing stocking and credits.
- Must be able to follow directions from supervisor.
- Must be able to interact efficiently and have a high level of cooperation with co-workers.
- Follow company guidelines when establishing parts selling prices.
- Report and maintain list of lost sale information.
- Ensure that all freight restocking and or miscellaneous charges are properly charged as per company policy.
- Review all requests for Emergency Orders with parts manager prior to placing orders.
- Perform parts cycle counts and other inventory control.
- Participate and utilize all parts training when available.
- Maintain current knowledge of products represented by the dealership.
- Actively participate in sales improvement training.
Qualifications
- Must have a safe driving record.
- Must be able to pass a pre-employment Drug Test and Criminal Background check
- Written and verbal communication skills ability to demonstrate and state facts to all contact people.
- Understanding of PC hardware/Software (Windows MS Word MS Excel MS Outlook MS PowerPoint) including all manufacturers web portals.
- Understanding of Manufacturers products (specifications applications operations and structures).
- Understanding of Manufacturers Parts Policy and Procedure Manuals.
- Detail oriented organized and responsible.
- May be required to drive a company vehicle to pick up or deliver parts (less than 10% of the time)
Physical Requirements
- Required to stand for long periods and manage stress in a fast-paced environment.
- Required to use computers and office machines.
- While performing the duties of this job the employee is occasionally required to stand walk sit climb stairs and ladders lift 75 pounds regularly and repeatedly and use hands.
- Must have the ability to enter exit and inspect construction equipment.
Required Experience:
IC
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