Site Reliability Engineer (Developer Experience) (Position located in Kochi, India)
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Job Summary
About KnowBe4
Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4 our AI-driven Human Risk Management platform empowers over 70000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius were not just providing security awareness training - were redefining what it means to be a trusted security partner in an increasingly complex threat landscape.
Our team values radical transparency extreme ownership and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings there is always something exciting happening at KnowBe4.
Please submit your resume in English.
KnowBe4s Site Reliability Engineers help ensure that our platforms are reliable secure scalable and efficient. They work alongside other engineers in a fast-paced agile development environment and share solutions to advance the technologies running our systems improve their safety and reliability and make the complex distributed services that deliver our platforms easy to understand.
The ideal member of our team gets excited about new AWS service releases stays up-to-date on industry trends and design patterns and has excellent time-management and communication skills.
Some of the technologies we use:
- Programming Languages - Python Ruby Rust
- Infrastructure as Code - Terraform AWS CDK
- Source Code Management and CI/CD - GitLab Snyk
- Observability - DataDog Airbrake
- Containerized Workloads - Docker
- Cloud-native infrastructure in AWS - ECS Lambda Step Functions SNS/SQS Transit Gateway Aurora DynamoDB CloudFront S3 AppSync API Gateway and many more.
Responsibilities:
- Work with other Site Reliability Engineers to build highly scalable and resilient applications and infrastructure in AWS
- Maintain and improve extensible infrastructure-as-code using Terraform
- Learn maintain and improve our existing deployment strategies
- Deliver effective observability monitoring and alerting patterns for KnowBe4s applications and infrastructure
- Assist in identifying and resolving production incidents
- Correct deficiencies in our current applications and infrastructure
- Implement solutions to complex technical problems
Requirements:
- BS/MS/Ph.D. or equivalent plus 2 years experience
- Comfortable maintaining existing scripts in one or more programming languages (e.g. Python Ruby Javascript).
- Experience maintaining infrastructure in AWS
- Experience maintaining workflows for continuous integration and continuous deployment (CI/CD) - GitLab is preferred
- Effective communication skills
- Ability to easily adapt while working on competing projects
- Demonstrated ability to learn new technologies quickly
Preferred Experience:
- BS/MS/Ph.D. or equivalent plus 2 years experience
- Training in secure coding practices (preferred)
- Comfortable maintaining existing scripts in one or more programming languages (e.g. Python Ruby Javascript).
- Experience maintaining infrastructure in AWS
- Experience maintaining workflows for continuous integration and continuous deployment (CI/CD) - GitLab is preferred
- Effective communication skills
- Ability to easily adapt while working on competing projects
- Demonstrated ability to learn new technologies quickly
Bonus points:
- Confident writing in Python
- AWS Cloud Certification(s) - Associate Level
- Experience working for a public company
- Open-source contributions or technical blog experience
Our Fantastic Benefits
Individuals seeking employment at KnowBe4 are considered without prejudice to race color religion national origin age sex marital status ancestry physical or mental disability veteran status gender identity sexual orientation or any other characteristic protected under applicable federal state or local law. If you require reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please visit recruitment agencies please.
Key Skills
- Kubernetes
- FMEA
- Continuous Improvement
- Elasticsearch
- Go
- Root cause Analysis
- Maximo
- CMMS
- Maintenance
- Mechanical Engineering
- Manufacturing
- Troubleshooting
About Company
KnowBe4 HRM+ is your all-in-one platform for security awareness training, cloud email protection, & more. Trusted by 47 of the top 50 cybersecurity firms.
