Redress Handler

London - UK

Monthly Salary: Not Disclosed

Experience Required: 5years

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Role: Redress Handler (Pensions & Investments)

Day Rate: 260 inside IR35

Location: Remote

IT Equipment Provided

Role Overview

We are currently looking for Redress Handlers to work in a results-orientated and process driven environment as part of a high-quality team helping a major financial service provider deliver a past business review project focused on investment product sales. You will be responsible for conducting accurate redress calculations for the client and its customers in line with prescribed processes.

Key Responsibilities

Data Gathering reviewing and interrogating systems to inform redress calculations

Conduct manual redress calculations

Conduct complex calculations

Write offer letters

Write payment letters

Supplementary Responsibilities

Learn and understand the process in depth

Rapidly incorporate ongoing business and process changes into your ways of working and conducting redress calculations

Act upon feedback from quality checking functions learning from any mistakes and rectifying moving forwards

Support other team members with their redress calculation duties

Experience and Skills:

Essential

Minimum 2 years experience conducting Redress calculations with a range of calculation tools including Redress Manager (with investment experience preferred).

Experience performing manual redress calculations applying redress principles including

Benchmark comparison calculations

Debt calculations comparing interest paid against investment growth

Undertaking simple and complex apportionments

Exasoft Redress Manager or a similar software

Proficiency in using Microsoft Excel / attention to details / analytical thinking

Excellent attention to detail and accuracy

Excellent communication and presentation skills

Ability to work to demanding deadlines

Ability to attain and maintain specified quality and production targets

Ability to work remotely/ independently & as part of a rapidly growing team

Demonstrate an ability to work with honesty integrity and trustworthiness

Maintain high standards of professionalism and competence

Desirable

Experience performing manual redress calculations applying knowledge of Investment and Pension products (Money Purchase/Defined Contributions only)

Ability to interpret transactional history data for complex investment products including Discretionary Fund Management transactions

#LI-Remote

Role: Redress Handler (Pensions & Investments)Day Rate: 260 inside IR35Location: RemoteIT Equipment ProvidedRole Overview We are currently looking for Redress Handlers to work in a results-orientated and process driven environment as part of a high-quality team helping a major financial service prov...