1434 Software Admin Automation Specialist

SOFTGIC S.A.S.

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profile Job Location:

Medellín - Colombia

profile Monthly Salary: COP 1500 - 1500
profile Experience Required: 4-5years
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

We are looking for a Software Admin / Automation Specialist based in LATAM who is proactive detail-oriented and able to work autonomously. The ideal candidate has strong experience with automation tools chatbots API integrations and AI-driven workflows.

Responsibilities
  • Build and maintain AI-driven chatbots for soccer academies across WhatsApp web and social platforms.

  • Configure and troubleshoot automations (mostly no-code with occasional JavaScript supported by GPT).

  • Set up and test API integrations including debugging endpoints and JSON payloads.

  • Create and refine GPT prompts tailored to each clients workflows.

  • Update client configurations (trial bookings locations session matching).

  • Work closely with the founder during the first 34 months; later transition to direct client management.

  • Document workflows and ensure smooth handovers.

  • Handle weekly updates resolve issues and track KPIs.

  • Coordinate workflows across multiple time zones (US UK Dubai Australia).



Requirements

  • 23 years of experience in software configuration automation or no-code tools.

  • Hands-on experience with (or Zapier Integromat).

  • Experience with chatbot platforms such as ManyChat.

  • Strong knowledge of REST APIs authentication methods and JSON debugging.

  • Good communication skills in English (B2).

  • Proactive and capable of working independently with strong problem-solving skills.

  • Familiarity with GPT prompt creation.

  • Nice to have: Soccer knowledge HubSpot CRM Airtable Typebot/Landbot basic JavaScript scripting geolocation APIs.




  • Required Skills:

    23 years of experience in software configuration automation or no-code tools. Hands-on experience with (or Zapier Integromat). Experience with chatbot platforms such as ManyChat. Strong knowledge of REST APIs authentication methods and JSON debugging. Good communication skills in English (B2). Proactive and capable of working independently with strong problem-solving skills. Familiarity with GPT prompt creation. Nice to have: Soccer knowledge HubSpot CRM Airtable Typebot/Landbot basic JavaScript scripting geolocation APIs.


    Required Education:

    23 years of experience in software configuration automation or no-code -on experience with (or Zapier Integromat).Experience with chatbot platforms such as knowledge of REST APIs authentication methods and JSON communication skills in English (B2).Proactive and capable of working independently with strong problem-solving with GPT prompt to have: Soccer knowledge HubSpot CRM Airtable Typebo

    We are looking for a Software Admin / Automation Specialist based in LATAM who is proactive detail-oriented and able to work autonomously. The ideal candidate has strong experience with automation tools chatbots API integrations and AI-driven workflows.ResponsibilitiesBuild and maintain AI-driven ch...
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    Company Industry

    IT Services and IT Consulting

    Key Skills

    • Controlling Experience
    • Distributed Control Systems
    • Pardot
    • Crystal Reports
    • Marketing Automation
    • Salesforce Marketing Cloud
    • Warehouse Management
    • HubSpot
    • Responsys
    • Email Marketing
    • Leadership Experience
    • Programmable Logic Controllers