Customer Success – Property Property Finance

If you love supporting clients solving problems and being part of a fast-moving property team this is your chance to level up your career.

At Liviti were transforming how everyday Australians enter property investment. As our Customer Success Specialist youll be the heartbeat of the client journey guiding them from first commitment to contract and beyond making sure they feel informed supported and excited every step of the way.

You wont just answer questions. Youll build trust create confidence and help clients take one of the biggest steps of their financial lives.

What Youll Own

A Seamless Client Journey

Be the friendly reliable point of contact clients depend on.
Guide them through key milestones provide updates and make the process feel effortless.
Support property presentations and client-facing touchpoints with clarity and care.

Smooth Deal Progression

Keep deals moving by managing deadlines follow-ups and milestone completions.
Coordinate with solicitors builders developers and internal teams to keep everything on track.
Track deposits amendments payments and contract status with accuracy.

Documentation and Contract Support

Prepare property packs contracts and re-sale documents.
Maintain meticulous CRM and database entries.
Ensure every file is complete compliant and ready for audit.

Team Enablement

Support the sales team with the materials updates and information they need to shine.
Assist with administrative tasks that help the entire operation run smoothly.

What Makes You a Fit

Experience in property property finance mortgage broking support settlements or similar.
You thrive in fast-paced environments and enjoy managing multiple moving parts.
You are proactive detail-focused and always thinking ahead.
Communication is your superpower both clear and reassuring.

Why Youll Love It Here

Property support benefit including guidance to purchase your own property within 12 months.
A culture that rewards commitment initiative and growth.
Real pathways for career advancement inside a respected forward-thinking property group.
A team that celebrates wins and supports each other.

Lets Build the Future of Property Together

If youre driven by meaningful client outcomes enjoy being the go-to person who gets things done and want to grow in the property or finance space this role is for you.

Apply today and help our clients take the leap into property with confidence.