BCFS Health and Human Services established in 1944 is a non-profit organization with locations and nationally doing noble work across Texas and the United States specializing in community-based care for at risk families and children (abused and/or neglected & domestic violence) prevention & early intervention services housing for young adults aging out of the foster care system mental health & life skill services advocacy and case management coordination for survivors of human trafficking medical programs for women who are pregnant or postpartum and serving families who have a child with a disability or special needs by providing them with an opportunity to visit the worlds first theme park designed with individuals with special needs in mind.
The Resource Navigator is responsible for using sound professional judgment and best practices to ensure quality services are provided to the service population while maintaining compliance with established program standards.
Essential Functions:
1. Outreach and recruitment of participants for FRC activities.
2. Establish and maintain a trusting and professional working relationship with families by providing regular contact.
3. Administer intake assessments and screening tools to clients and family members.
4. Utilize intake and assessment results to establish and effectively implement goals objectives and activities identified with parents.
5. Provide intensive case management services to families.
6. Provide parent and health education case management resource and referrals basic needs support transportation assistance and/or other support services to families on caseload.
7. Conduct systematic follow-ups for all families.
8. Record all group and individualized services and activities in a complete concise and timely manner utilizing program forms into PEIRS (FSS) and Salesforce (BCFS) software.
9. Meet with supervisor on a weekly (first 6 months then monthly) basis to evaluate the status of families on caseload.
10. Meet all deliverables as outlined in the contract
Measurable Deliverables:
1. Obtain and maintain certification in SafeCare curriculum administration per National SafeCare Research and Training Center guidelines.
2. Document all attendance weekly in Salesforce.
3. Attend all required annual training.
4. Provide community education on child abuse prevention strategies monthly.
5. Develop updates reminders and community education information monthly.
6. Demonstrate the ability to:
a. Respond sensitively and competently to the service populations cultural and socio-economic characteristics.
b. Communicate effectively in writing and verbally in English.
c. Work in a fast-paced environment.
d. Maintain computer literacy required to meet the responsibilities of the position.
e. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
f. Travel as needed.
7. Other job duties as assigned per grant requirements.
Requirements
1. Maintain certificates required for the position including but not limited to First Aid and CPR.
2. Valid Texas Drivers license with a clear driving record and reliable transportation.
3. Pass a pre-employment drug screen and random drug screens.
4. Provide proof or work eligibility status upon request.
5. Pass a pre-employment and biennial criminal background and motor vehicle check (fingerprints needed if applicant has lived out of state within the past 5 years).
1. Maintain certificates required for the position including but not limited to First Aid and CPR. 2. Valid Texas Drivers license with a clear driving record and reliable transportation. 3. Pass a pre-employment drug screen and random drug screens. 4. Provide proof or work eligibility status upon request. 5. Pass a pre-employment and biennial criminal background and motor vehicle check (fingerprints needed if applicant has lived out of state within the past 5 years).