Associate Order Management

Ready to build the future with AI
At Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of whats possible this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Associate Order Management
In this role you will be part of the order management team and would be independently handling all Order processing requirements
Responsibilities
Should have strong Order Management knowledge
This role requires frequent interaction with client through telephonic and email communication
Sound knowledge of Manufacturing Processes (Procurement Logistics SCM etc.)
Comply with and maintain knowledge of applicable rules legislation regulations standards and best practices
Support the Project coordinator for operational excellence and exceeding KPI targets
Responsible for developing Process Flow SOPs and documentation
Sales Order Purchase Order creation in SAP
Follow up with Vendors for timely delivery of material
Close co-ordination with logistics/cross functional teams to resolve any issues
Correcting any errors which are received due to incorrect entry of orders by Supplier/Customer and ensuring they are in system for further processing
Email Management
Analytical and Problem solving skills

Qualifications we seek in you!
Minimum Qualifications
Bachelors degree in any stream.
SAP Functional Knowledge
MS - Office (Excel Word)
Flexibility to any shift
Strong E-mail and Customer call handling etiquettes
Strong Oral and written Communication skills

Preferred Qualifications/ Skills
SAP Hands on Experience
E-mail/Workflow handling tool exposure
Manufacturing Industry Experience/Exposure
Why join Genpact
Lead AI-first transformation Build and scale AI solutions that redefine industries
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your careerGain hands-on experience world-class training mentorship and AI certifications to advance your skills
Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace
Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.