Description
Electronic Health Records Manager
Washington DC On-Site $80k - $90k Washington Post Top Workplace (8x winner)
Community of Hope is seeking a EHR Manager to make a lasting impact on how care is delivered at Community of Hope. The EHR Manager provides leadership that ensures our electronic health record is dependable user-friendly and designed to support exceptional patient-centered care. By bridging Operations IT and Clinical Services youll translate frontline needs into meaningful system improvements and coordinate training and support that help our teams deliver their best work. This position is a full-time position located at our Conway Health and Resource Center in SW DC.
Our Approach and Values:
- We celebrate peoples strengths and acknowledge the impact of trauma on peoples lives.
- We embrace diversity welcome all voices and treat everyone with respect and compassion.
- We lead and advocate for changes to make systems more equitable.
- We strive for excellence and value integrity in all that we do
What Youll Do
- Lead EHR governance and roadmap development in collaboration with Health Operations IT and clinical leadership.
- Chair regular EHR meetings with eClinicalWorks (eCW) and internal stakeholders to review tickets enhancements and new features.
- Represent EHR operations in Health Leadership Team meetings to surface system issues communicate changes and ensure accountability
- Approve system changes patches and upgrades after testing and validation.
- Ensure appropriate backup data integrity and downtime procedures are documented and integrated across departments
- Partner with DCPCA CRISP and eLoom on data integration reporting and system interoperability
- Collaborate with Quality Improvement (QI) and Billing teams to ensure accurate data capture for UDS HRSA and other compliance metrics
- Oversee user access governance and role-based permissions in eCW
- Develop and oversee training plans for providers nursing midwives care coordinators dental staff and other health operations users
- Supervise the EHR System Administrator and partner closely with IT Support IT Systems and Network teams
Requirements
Must-Haves:
- Bachelors degree in Health Informatics Information Systems or a related field required
- Minimum 5 years of experience managing or supporting an enterprise-class EHR
- Demonstrated success in cross-functional leadership bridging clinical operational and IT teams
- Strong knowledge of HIPAA data governance and compliance frameworks
- Excellent communication facilitation and change management skills
Nice-to-Haves:
- Masters degree preferred
- At least 2 years with eClinicalWorks (eCW) strongly preferred
- Experience in a Federally Qualified Health Center (FQHC) or multi-site healthcare environment strongly preferred
Why Youll Love Working Here!
At COH we prioritize the following well-being and work-life balance-centered benefits:
- 8 x Washington Post 150 Top Workplaces winner
- 8-hour workdays with paid lunch
- 3 weeks vacation (additional week after two years) 2 weeks sick leave 11.5 paid holidays and one personal floating holiday on an annual basis.
- Annual performance-based raises up to 5% of your annual pay
- Tuition reimbursement & loan repayment (NHSC & DCHPLRP) Licensing reimbursement & CEU funding
- Medical dental vision life & disability insurance 403(b) retirement
- Leadership development internal promotions and career growth opportunities
- A culture grounded in equity compassion and well-being
About Us:
Community of Hope is a mission-driven innovative rapidly growing nonprofit and Federally Qualified Health Center. For over 45 years we have provided health and housing services perinatal care coordination and community support services to make Washington DC more equitable. Community of Hope also strongly emphasizes maternal and child health with midwifery practice and the only free-standing birth center in DC. We are honored to be one of DCs largest providers of housing and homelessness prevention services for families and individuals throughout DC. Through our Family Success Center our WIC nutrition centers and our various partnerships we have reached hundreds and believe that everyone in DC deserves to be healthy housed and hopeful.
With the help of our amazing staff we have successfully provided:
- 50000 medical visits
- 6300 dental visits
- 17000 emotional wellness visits
- 1384 families and 220 individuals with housing/homelessness prevention services
Ready to bring hope and health to our DC community Apply today! To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope contact a Recruiting Coordinator. Email:
Phone:
Community of Hope is an equal opportunity employer.
Salary Description
$80000 - $90000
Required Experience:
Manager
Full-timeDescriptionElectronic Health Records ManagerWashington DC On-Site $80k - $90k Washington Post Top Workplace (8x winner)Community of Hope is seeking a EHR Manager to make a lasting impact on how care is delivered at Community of Hope. The EHR Manager provides leadership that ensures our el...
Description
Electronic Health Records Manager
Washington DC On-Site $80k - $90k Washington Post Top Workplace (8x winner)
Community of Hope is seeking a EHR Manager to make a lasting impact on how care is delivered at Community of Hope. The EHR Manager provides leadership that ensures our electronic health record is dependable user-friendly and designed to support exceptional patient-centered care. By bridging Operations IT and Clinical Services youll translate frontline needs into meaningful system improvements and coordinate training and support that help our teams deliver their best work. This position is a full-time position located at our Conway Health and Resource Center in SW DC.
Our Approach and Values:
- We celebrate peoples strengths and acknowledge the impact of trauma on peoples lives.
- We embrace diversity welcome all voices and treat everyone with respect and compassion.
- We lead and advocate for changes to make systems more equitable.
- We strive for excellence and value integrity in all that we do
What Youll Do
- Lead EHR governance and roadmap development in collaboration with Health Operations IT and clinical leadership.
- Chair regular EHR meetings with eClinicalWorks (eCW) and internal stakeholders to review tickets enhancements and new features.
- Represent EHR operations in Health Leadership Team meetings to surface system issues communicate changes and ensure accountability
- Approve system changes patches and upgrades after testing and validation.
- Ensure appropriate backup data integrity and downtime procedures are documented and integrated across departments
- Partner with DCPCA CRISP and eLoom on data integration reporting and system interoperability
- Collaborate with Quality Improvement (QI) and Billing teams to ensure accurate data capture for UDS HRSA and other compliance metrics
- Oversee user access governance and role-based permissions in eCW
- Develop and oversee training plans for providers nursing midwives care coordinators dental staff and other health operations users
- Supervise the EHR System Administrator and partner closely with IT Support IT Systems and Network teams
Requirements
Must-Haves:
- Bachelors degree in Health Informatics Information Systems or a related field required
- Minimum 5 years of experience managing or supporting an enterprise-class EHR
- Demonstrated success in cross-functional leadership bridging clinical operational and IT teams
- Strong knowledge of HIPAA data governance and compliance frameworks
- Excellent communication facilitation and change management skills
Nice-to-Haves:
- Masters degree preferred
- At least 2 years with eClinicalWorks (eCW) strongly preferred
- Experience in a Federally Qualified Health Center (FQHC) or multi-site healthcare environment strongly preferred
Why Youll Love Working Here!
At COH we prioritize the following well-being and work-life balance-centered benefits:
- 8 x Washington Post 150 Top Workplaces winner
- 8-hour workdays with paid lunch
- 3 weeks vacation (additional week after two years) 2 weeks sick leave 11.5 paid holidays and one personal floating holiday on an annual basis.
- Annual performance-based raises up to 5% of your annual pay
- Tuition reimbursement & loan repayment (NHSC & DCHPLRP) Licensing reimbursement & CEU funding
- Medical dental vision life & disability insurance 403(b) retirement
- Leadership development internal promotions and career growth opportunities
- A culture grounded in equity compassion and well-being
About Us:
Community of Hope is a mission-driven innovative rapidly growing nonprofit and Federally Qualified Health Center. For over 45 years we have provided health and housing services perinatal care coordination and community support services to make Washington DC more equitable. Community of Hope also strongly emphasizes maternal and child health with midwifery practice and the only free-standing birth center in DC. We are honored to be one of DCs largest providers of housing and homelessness prevention services for families and individuals throughout DC. Through our Family Success Center our WIC nutrition centers and our various partnerships we have reached hundreds and believe that everyone in DC deserves to be healthy housed and hopeful.
With the help of our amazing staff we have successfully provided:
- 50000 medical visits
- 6300 dental visits
- 17000 emotional wellness visits
- 1384 families and 220 individuals with housing/homelessness prevention services
Ready to bring hope and health to our DC community Apply today! To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope contact a Recruiting Coordinator. Email:
Phone:
Community of Hope is an equal opportunity employer.
Salary Description
$80000 - $90000
Required Experience:
Manager
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