Sales Support Coordinator

Sales Support Coordinator (SSC)

Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology If yes were looking for you!

We are seeking a highly organized detail-oriented Sales Support Coordinator to provide administrative and operational support to our Sales and Leadership teams focusing primarily on tasks such as calendar management reporting documentation and campaign supportincluding list management follow-ups and tracking results. This role is ideal for a proactive reliable professional who enjoys structure working behind the scenes and helping others be more effective and efficient with strong expectations for accuracy responsiveness and professionalism.

About the Role:

In this opportunity as a Sales Support Coordinator you will provide day-to-day administrative and operational support to the Sales team. Key responsibilities include:

• Handling administrative tasks such as scheduling appointments coordinating meetings and responding to basic customer inquiries including order status updates.
• Drafting formatting and proofreading professional correspondence (emails memos summaries) in English and Spanish.
• Serving as a first point of contact for internal requests directed to sales leadership triaging and routing appropriately.
• Preparing commercial policies quotes and proposals with accurate product pricing and contractual information (primarily in Salesforce and related tools).
• Supporting sales and marketing campaigns by preparing contact lists segmenting data and setting up email outreach sequences and other outbound touchpoints.
• Creating maintaining and cleaning up lead and account data in the CRM system to ensure accuracy and completeness.
• Tracking campaign performance metrics (e.g. response rates meetings booked pipeline influenced) coordinating follow-ups and compiling simple summary reports and dashboards.
• Managing post-sale activities such as follow-ups onboarding call setup and administrative support for product/service implementation.

About You

Youre a fit for the role if your background includes:

• Bachelors degree or equivalent work experience
• Minimum 2 years of experience in sales support sales operations or a similar administrative role supporting sales teams.
• Fluent English (spoken and written); strong communication skills in both English and Spanish.
• Strong proficiency in Microsoft Office especially Excel (pivot tables lookups basic formulas data analysis and reporting).
• Practical experience using Salesforce (or a similar CRM) to manage leads accounts opportunities and reports.
• Demonstrated ability to learn new systems tools and processes quickly.
• Proven ability to maintain stable performance under pressure
• Resilience persistence and patience when facing challenges or setbacks.
• Openness and flexibility to adapt to new situations processes and ways of working.
• Willingness to actively partner with Sales and Marketing to support campaigns that generate qualified opportunities and revenue.

Whats in it For You

• Hybrid Work Model: Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities whether caring for family giving back to the community or finding time to refresh and reset. This builds upon our flexible work arrangements including work from anywhere for up to 8 weeks per year empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow lead and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation two company-wide Mental Health Days off access to the Headspace app retirement savings tuition reimbursement employee incentive programs and resources for mental physical and financial wellbeing.

• Culture: Globally recognized award-winning reputation for inclusion and belonging flexibility work-life balance and more. We live by our values: Obsess over our Customers Compete to Win Challenge (Y)our Thinking Act Fast / Learn Fast and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental Social and Governance (ESG) initiatives.

• Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice truth and transparency. Together with the professionals and institutions we serve we help uphold the rule of law turn the wheels of commerce catch bad actors report the facts and provide trusted unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal tax accounting compliance government and media. Our products combine highly specialized software and insights to empower professionals with the data intelligence and solutions needed to make informed decisions and to help institutions in their pursuit of justice truth and transparency. Reuters part of Thomson Reuters is a world leading provider of trusted journalism and news.

As a global business we rely on the unique backgrounds perspectives and experiences of all employees to deliver on our business goals. To ensure we can do that we seek talented qualified employees in all our operations around the world regardless of race color sex/gender including pregnancy gender identity and expression national origin religion sexual orientation disability age marital status citizen status veteran status or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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