Senior Executive Operations and Service

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profile Job Location:

Indore - India

profile Monthly Salary: Not Disclosed
Posted on: 10 hours ago
Vacancies: 1 Vacancy

Job Summary

Job Purpose
This position is open with Bajaj Finance ltd.
Duties and Responsibilities
Customer Service - TAT Tokens customer complaints and NSR/SR closure Management
Daily cash collection / updating and deposition & Checking and updating agency/branch walk-in collection.
Cross selling the insurance and other products to walk in customers
Cash & Customer Service /NPS and Audit Queries
Service branch maintenance and control
Consistent increase in penetration of CDM/Kiosk
Manage escalations with teams (Centralize/HO) for end to end resolution
Petty cash management
Maintain minimal errors in audit report published by HO.
Required Qualifications and Experience
Understanding of cash & customer service related processes and policies.
Graduate/Post graduate fresher/with experience
Ability to work independently and towards deadlines.
Effective oral and written communication skills

Required Experience:

Senior IC

Job PurposeThis position is open with Bajaj Finance ltd.Duties and ResponsibilitiesCustomer Service - TAT Tokens customer complaints and NSR/SR closure ManagementDaily cash collection / updating and deposition & Checking and updating agency/branch walk-in collection.Cross selling the insurance and o...
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Key Skills

  • Animal
  • Food Service
  • Joomla
  • Asset
  • CISSP
  • Corporate Risk Management

About Company

Bajaj Finserv is India’s most diversified non-banking finance company. Visit the website to learn about our products. Get instant approval on loans, shop on EMIs, make an investment, get insurance and pay your bills.

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