Community Health Worker

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidates relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum - Midpoint - Maximum

Community Health Worker in Palmer MA

Baystate Health a nationally recognized leader in healthcare quality and safety and is looking for a full time Community Health Worker (CHW) to join our team in Palmer MA.

Resume required with application

SCHEDULE:

• Full-time 40-hours
• Monday Friday

LOCATION:

• Palmer MA
• Other locations as needed by the department

THE ADVANTAGES OF WORKING WITH BAYSTATE!

• Excellent Compensation
• High-quality low-cost medical dental and vision insurance
• Generous PTO up to 25 days in the first year with scheduled earned increases
• Continuing education support and reimbursement
• First Time Home Buyers Financial Packages
• Farm Share Memberships
• 403b retirement company match & annual company contribution increase based on years of service
• Free money coach advice from a certified professional
• Wellbeing programs that include but are not limited to mental physical and financial health
• Adoption assistance
• Pet home auto and personal insurance
• Life insurance
• Work-life integration
• Reimbursement for a variety of wellbeing activities included but limited to gym membership and equipment personal trainer massage and so much more!

QUALIFICATIONS:

• High School Diploma or GED (required)
• Enrolled or willingness to enroll in the CHW certification program CHW certification (preferred)
• Some exposure to working in a community setting (preferred)
• Drivers licensure (required)
• Must have own vehicle to use daily as needed for home visits.

For more information please visit us online at: or interact with us socially at or on Twitter @BaystateCareers. All correspondence can be directed to recruiter:

Summary:

The Community Health Worker I (CHW) is developing skills to help patients and their families navigate and access health and community services while adopting healthy behaviors. The CHW I work as a care team member through an integrated approach to care management and community outreach. The CHW I is developing skills to effectively promote maintain and improve the health of patients and their families by providing social support and informal counseling. The CHW I develops strong relationships within the care team and partners with providers patients and outside organizations. I am also responsible for facilitating communication between patient and care teams and providing culturally appropriate health education and self-management support. Additionally CHW I will collaborate within a team-based care delivery model to improve the health and lives of our community members.

Job Responsibilities:

1) CHW I will develop the drive and determination to learn and grow in the CHW role. CHW will bring positive engagement to daily interactions with patients families and the medical team. I am willing to expand my knowledge abilities and resilience in the CHW role.

2)Target and outreach to a specific population of patients including home and/or community visits as needed. Act as key point person between patients and providers of healthcare and social services

3)Effectively works with people from culturally diverse backgrounds including translators in reducing cultural and socio-economic barriers between clients and institutions.

4) Assist with medication adherence reminding patients about upcoming appointments arranging transportation or other community services patients may need

5) Act as a key contact person within the clinic for enrollment of new members and educate patients on all aspects of the healthcare delivery system

6) Assist in identifying and utilizing community resources using an approved community resource database and demonstrate the use of applicable EMR systems. Assist in scheduling and accompanying patients to appointments as needed and assisting with the completion of applications for programs for which they may be eligible.

7) Communicates between providers and clinical team; work collaboratively and effectively within a multidisciplinary team

8) Build and maintain positive working relationships with the clients providers supervisors and all staff

9) Continuously expand knowledge and understanding of community resources and services public health prevention and evidence-based intervention programs provided

10) Effectively utilizes and documents all activities within the EMR and community service plans resulting in appropriate data collection tools in a clear and concise manner

11) Complete Care Needs Screenings and other applicable screenings to assess the patients needs and provide appropriate referrals. Coach patients in the effective management of their chronic conditions and self-care

12) Implement culturally and linguistically tailored educational and support activities

13) Collaborates with the care team to track monitor and report on specified disease-related and patient tracking measures

Skills/Competencies:

Trust respect and dignity for all human beings are core values among CHWs and are central to efforts to address clinical and community integration and the social determinants of health.

Excellent interpersonal skills and demonstrated ability to interact professionally with culturally and educationally diverse staff and clients.

Must have the ability to work with highly sensitive and confidential information.

Willingness to work some weekend/evening hours depending on project and community needs such as advocacy and community capacity-building activities.

Knowledge of basic computer skills Microsoft Office and proficient in accessing and searching the internet

Strong communication and writing skills

Excellent time management and organizational skills

Reliable transportation and MA Drivers license are required for possible daily travel..

Education:

Certifications:

Equal Employment Opportunity Employer