Outside Account Manager

As an Outside Account Manager you will develop lasting ethical customer relationships to maximize the profitable sales for each customer in an effort to grow profit sharing at the Profit Centre. You will become an integral part of each account understanding the customers business and needs ensuring our role as their primary supplier.

Additional duties will include:

• Visit customer offices shops and job sites to assess the customers business understand their needs and to develop and maintain strong relationships in order to generate and close profitable sales
• Prospect and identify new customers and alert the Profit Centre Manager and Credit Team of viable prospects
• Lead and own the sales process including producing sales call reports territory planning and growth targets
• Analyze customer data develop and execute strategies to profitably grow market share while meeting and exceeding targets set at the Profit Centre
• Process orders quotes job packages and any other sales functions required
• Investigate and resolve customer issues; address short payments and returns in a timely fashion that exceeds the customers expectations and benefits of the Profit Centre
• Work with the Profit Centre Manager and Credit Team to facilitate payment of all accounts receivable and communicate any changes in the customers business that might affect the credit standing
• Develop and oversee implementation of strategic vendor programs designed to profitably grow the business; participate in vendor trade shows and industry conventions
• Understand and follow all safety regulations at all customer locations as well as at the Profit Centre
• Support the Customer Service Representatives and all Profit Centre activities as part of the Profit Centre team
• Perform other tasks as requested by the Profit Centre Manager

Qualifications :

• College and/or University degree
• A minimum of 2 years of experience with customer service or counter sales
• Valid drivers license with a clean drivers abstract
• Proficient in the use of Microsoft Office software
• Outstanding customer service and verbal communication skills
• Driven to continually identify and pursue new customers and to profitably increase market share of each assigned customer
• Ability to gain comprehensive knowledge of product and value-added services
• Excellent relationship building skills with customers vendors and teammates
• Able to work independently with minimal supervision while maintaining tight deadlines with multiple projects
• Ability to learn and operate the applicable software system used to process orders
• Intermediate math skills Able to learn how to operate material handling equipment

Preferred Skills:

• Previous experience with or knowledge of plumbing and building products sold at the Profit Centre
• Experience using Trend and Eclipse

Informations complémentaires :

Salary Range - 65k

EMCO souscrit au principe de légalité daccès à lemploi et sest engagée à entretenir un milieu de travail sans discrimination harcèlement et obstacle où tous les employé(e)s peuvent donner le meilleur deux-mêmes. Emco sest engagée à la diversité à léquité et à linclusion dans ses lieux de travail. Toutes les décisions dembauche sont basées sur les besoins de lentreprise les exigences du poste et les qualifications professionnelles quels que soient la race la couleur les convictions lorigine du sexe de lorientation sexuelle du genre de lidentité de genre de lexpression de genre de la religion de la famille ou du statut parental ou de toute autre caractéristique protégée par la loi. Nous acceptons la candidature de membres de tous les groupes minoritaires des femmes des autochtones des personnes handicapées des membres des minorités sexuelles de la neurodiversité et de toutes autres personnes qui peuvent promouvoir la diversification des idées.

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Remote Work :

No

Employment Type :

Full-time