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Position Location

Remote Type

Office Location (if not fully remote):

Job Description

Loan Officer Assistant/Loan Partner

Are you a highly organized detail-oriented professional with mortgage industry experience Join our dynamic team as a Loan Officer Assistant where you will be an essential partner to a top-producing Loan Officer helping to deliver an exceptional experience for every borrower.

This is a hybrid position offering flexibility with some required in-office time.

Primary Responsibilities:

As a key member of the lending team you will manage the administrative and pre-processing pipeline tasks including:

• Customer Engagement & Support: Serve as the primary point of contact for customers in the Loan Officers absence answering general policy and procedure questions and providing proactive updates to borrowers real estate agents and title companies on the loan status.

• Initial File Preparation: Assist in gathering critical missing documentation and information from customers to prepare a complete preliminary loan package for the processing team.

• Prequalification: Utilize information provided by the Loan Officer and run automated underwriting systems (AUS) (e.g. Fannie Mae/Freddie Mac portals) to pre-qualify customers and check loan eligibility.

• Pipeline Coordination: Coordinate and schedule loan closings and work directly with appraisers to secure the official appraisal report.

• Sales & Marketing Support: Assist the Loan Officer with cultivating new business through database maintenance and executing targeted marketing campaigns (mail email and internet).

• Administrative Tasks: Perform necessary administrative duties to support the Loan Officers day-to-day activities including managing databases faxing emailing and making phone calls.

Required Qualifications & Experience:

• Licensing: Active SAFE Act Compliant registration and Mortgage Loan Originator (MLO) license in the state where loans will be originated.

• Experience: Demonstrated experience working in a fast-paced deadline-driven environment with a strong ability to manage multiple priorities simultaneously.

• Technical Proficiency: Proficiency with MS Office products and experience utilizing Automated Underwriting Systems (AUS).

• Communication Skills: Excellent written and oral communication skills and a demonstrated commitment to delivering exceptional customer service.

• Decision Making: Proven experience analyzing and interpreting data to make solid business decisions.

Fairway Home Mortgage founded in 1996 is a nationwide leader in the mortgage industry. Customer service is at the heart of everything we do. We deliver personalized loan solutions with some of the fastest turn times in the industry. Our mission is to act as trusted advisors guiding clients through every step of the mortgage process to exceed expectations and ensure satisfaction.

Our culture promotes innovation growth and collaboration offering exciting career paths and professional development. Whether youre starting out or advancing your career Fairway is a place where your skills and ambitions can thrive.

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Current Employees: Head to the Fairway Careers Hub in Workday for internal job openings.

We post some job openings internally for our employees and others externally for the general public. If you cannot find the perfect role right now do not hesitate to contact the Careers Team at . We can answer any questions and keep you updated on future opportunities.

Important Notice to Job Seekers! Weve been made aware of fraudulent messages falsely claiming to be from Fairway recruiters including links to assessments. These are not legitimate and are not affiliated with Fairway Independent Mortgage Corporation. Were working with our Information Security team to address this issue. Thank you for your vigilance and continued interest in joining Fairway! All official communication will come from verified Fairway email addresses or our official LinkedIn page. If you receive a suspicious message please do not click any links and notify us.