Client Data Manager II CAS Custody

Manila - Philippines

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Department:

Operations

Job Summary

Description

If you are interested to join a dynamic team have an opportunity to build professional relationships and connect with clients join our team!

As a Client Data Manager II within the Custody Operations youll be responsible for the operational management and control of the daily workflow within Client Account Services.

Job Responsibilities:

Manage the workflow through the life cycle of account opening maintenance and closures. Operational management and control of the daily workflow within the team
Maximize team capacity through effective resource planning and ensure team structure is robust through effective training and succession planning
Ensure all daily controls and processing are completed and signed off including client service inquiry resolution as well as all key metrics are produced as required
Establish policies procedures and guidelines which comply with internal and external controls to continuously strengthen the controls environment
Provide direction and leadership to the team and contribute to the strategic development of CAS processes
Provide effective communications to the department ensuring staff are aware of strategic and regulatory changes in the organization
Continued review of content and presentation of Standard Operating Procedures in line with introduction of new policies and ongoing risk management activities

Required qualifications capabilities and skills:

Operational subject matter expertise in Custody account opening maintenance and closures.
Strong people management skills ability to lead and motivate managers
Strong ability to learn ongoing stream of new markets products and processes
Strong risk and control awareness ability to effectively priorities workloads and work to critical deadlines
Confident communicator in all mediums to both internal and external clients
Strategic thinker able to review and implement process improvements
Proficient in Microsoft Office products including Word Excel Access and Outlook

Preferred Qualifications Capabilities and Skills:

Bachelors degree or equivalent preferred

Additional Information:

Shift Schedule: Mid Shift (3:00 PM to 12:00 AM PHT or 4:00 PM to 1:00 AM PHT)
Work Setup: Full Time Onsite

In partnership Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview applications will be acknowledged.

Required Experience:

Manager

DescriptionIf you are interested to join a dynamic team have an opportunity to build professional relationships and connect with clients join our team!As a Client Data Manager II within the Custody Operations youll be responsible for the operational management and control of the daily workflow withi...

Description

If you are interested to join a dynamic team have an opportunity to build professional relationships and connect with clients join our team!

As a Client Data Manager II within the Custody Operations youll be responsible for the operational management and control of the daily workflow within Client Account Services.

Job Responsibilities:

Manage the workflow through the life cycle of account opening maintenance and closures. Operational management and control of the daily workflow within the team
Maximize team capacity through effective resource planning and ensure team structure is robust through effective training and succession planning
Ensure all daily controls and processing are completed and signed off including client service inquiry resolution as well as all key metrics are produced as required
Establish policies procedures and guidelines which comply with internal and external controls to continuously strengthen the controls environment
Provide direction and leadership to the team and contribute to the strategic development of CAS processes
Provide effective communications to the department ensuring staff are aware of strategic and regulatory changes in the organization
Continued review of content and presentation of Standard Operating Procedures in line with introduction of new policies and ongoing risk management activities

Required qualifications capabilities and skills:

Operational subject matter expertise in Custody account opening maintenance and closures.
Strong people management skills ability to lead and motivate managers
Strong ability to learn ongoing stream of new markets products and processes
Strong risk and control awareness ability to effectively priorities workloads and work to critical deadlines
Confident communicator in all mediums to both internal and external clients
Strategic thinker able to review and implement process improvements
Proficient in Microsoft Office products including Word Excel Access and Outlook

Preferred Qualifications Capabilities and Skills:

Bachelors degree or equivalent preferred

Additional Information:

Shift Schedule: Mid Shift (3:00 PM to 12:00 AM PHT or 4:00 PM to 1:00 AM PHT)
Work Setup: Full Time Onsite

Required Experience:

Manager

Key Skills

Customer Service
Client Expectations
Client Requirements
Client Support
Action Plans
Issue Resolution
Account Management
Client Relationships
Service Delivery
Client Service
Client Satisfaction
Client Management
Procedures
Service Level Agreements
New Clients

Apply Now

About Company

JPMorganChase

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more

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