UCC Receptionist Administrator Part Time

We are looking for a Reception Administrator to work within the Urgent Care Clinic team who is professional well-organised and can provide high quality administrative support.

Located in leafy St Johns Wood on the Jubilee line minutes from Central London our luxury private Hospital has an international reputation for providing the highest quality of care to patients and is unique in that all profits fund our onsite Hospice St Johns.

To perform all administration duties within the Urgent Care Clinic with the aim of ensuring all patients visitors and staff receive a warm professional and courteous welcome on arrival in a clean and tidy reception area at all times. Staff must be an Ambassador of the Hospital values.

These duties include but are not limited to these below

• Ensure all patients are registered and the minimum data set captured and updated on the IT system
• To ensure a first class service is delivered
• Cashiering duties and Policies are adhered too
• Hospital fees are invoiced and payment taken and records updated
• Liaise with nursing staff to ensure smooth running of clinics and have up to date information on what is happening within the department.
• Training of new staff on processes and systems within your area

Am I the right person for this Reception Administrator role

• Literate and numerate with a good level of education to GCSE-level (or equivalent) standard
• Proven office and customer service experience in previous employment
• Previous experience in a customer service role
• Desirable previous experience in a clinical setting
• IT literate to include windows Microsoft Word Excel and Access
• Able to work within a team
• Ability to process data and amend computerised records
• Good organisational skills and able to work to tight deadlines
• Ability to work in a busy environment and under pressure

Why apply for this role

At our organisation we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training we offer our employees a wide range of benefits;

When you become part of the HJE Family these are some of the benefits you will receive:

• Private healthcare scheme worth up to 20000 per year
• 27 days annual leave
• Blue Light Card discounts
• Interest-free season ticket loans
• Cycle to work scheme
• Free eye check-up vouchers with contribution towards lenses
• Free newspaper and media subscriptions
• Local Business discounts
• Discount in our Hospice Charity shop
• Refer a Friend scheme
• Free Cinema Society Membership offering discounted tickets
• Personal development and training courses
• Annual events and recognition awards
• Career progression and increments
• For employees joining us from the NHS we can provide continuation of your NHS pension

If you are ready for a new challenge and relish the chance to become part of a successful forward thinking organisation then we would love to hear from you.